Bad awning setup from factory or dealer?

[cdeldorado]

I recently purchased a Vista 29npf which comes with a Carefree Latitude single stage awning. On a recent trip to Utah we had the awning out and even a slight breeze was causing the awning to flop up and down. I also noticed that the rear side of the awning was pitched pretty far down. In reviewing this

video

from Carefree, I went to adjust the pitch of the rear side of the awning. I found that the locking screw was almost all the way 'out' or away from the body of the coach. No were near the 'hand tightened' setting the video requires. I'm thus thinking that without the locking screw 'hand tightened' up against the mounting bracket, this allowed the awning to freely fly upwards a ways. It also caused the arm to not fully tuck up under the rolled up awning when retracted, sometimes even popping out about 6 inches away from the coach while driving. Once I adjusted the pitch to be not so low on the rear (but still slightly lower than front for rain runoff) and 'hand tightened' the upper locking screw the awning is more stable and the arm tucks in up under the retracted awning nice and tight.

[Eagle5]

Hi cdeldorado,
You know, I don't think too many of us have these Carefree Awnings. I wonder if the same could be said of the dealerships and even the factory when getting these adjusted correctly. You have some good information here that I'm sure will be helpful, as I suspect we may see more of these awnings in the future.
Still, I don't even use a smart phone, so the idea of extending the awning with one is sort of strange to me. So many fancy things out there now.
Thanks, Eagle5

[GJM]

You might want to get up on your roof and look for this in the photo attached. After we picked up our RV we noticed that the awning towards the front on the RV was pitched down. Called our seller explained the issue sent photos and was told how to adjust the pitch. All is good. Went on a short local trip, took the dogs for a walk, when we were approaching the RV we see the the awning pitched down again in the same area. To keep this short, the Carefree awning mounts had pulled out of the roof frame. Nine sheet metal screws had pulled out of the RV frame. Our dealer and Winnebago Costumer Care were great with fixing our issue. I think that there may be a issue with the Care free awnings pulling off the roof frame.

[Eagle5]

Without support struts, the forces on the top-edge frame must be very high.
Eagle5