welcome to the wonderful world of RVing, 2020 edition. so very sorry that this has happened to you but you're not alone.
the Winny factory warranty is...must be honored at any Winny authorized dealer. but...and like me in a former life it's a big but...a dealer is free to prioritize customers who bought their units from him first. this means you likely go to the back of the line.
strongly suggest you compose a list of whatever else you can find that is wrong and then make an appointment at the factory in Forest City, IA.
good luck.
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'73,
rich, n9dko
2016 Itasca Suncruiser 38Q
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