Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 10-27-2012, 03:00 PM   #41
Winnebago Owner
 
ChileRick's Avatar
 
Join Date: Feb 2012
Location: Palm Desert, Ca
Posts: 73
Quote:
Originally Posted by sharksgirl21
Hey ChiliRick, We bought a lovely 2012 Sunstar in May, upon delivery we noticed one of the cabinets was delaminating. This was the three weeks between the time we selected and the delivery! Needless to say, it was noted and the cabinet and fascia was ordered. We went on our shake down trip. More delaminating. Over the course of the first three months every single laminated surface in our coach started delaminating. The beauty of this is that as the parts were replaced, they started delaminating as well. The dealer has had my coach more than I have had it. They called me last week to tell me they finished the work but now a new problem has come up. They could not get the coach our of the bay. Can start it up, put it in gear, won't go anywhere. They call it "limp mode". So the Ford dealer has been called to tow it and fix it. Hopefully, he says it is a sensor or something. Mercy me, I am glad this did not happen while we were out. We have all the warranty and roadside service but we usually travel with our dogs. My husband and I are new RV'ers and this is baffling to us the amount of problems with have had with something that was brand new.
We are new to RVing as well and expected to have the usual "new car/new house" kind of issues, but this has been crazy. We haven't been in "limp mode" yet, mechanically, we've just had leveling and air conditioner problems. Most of our issues have been with the house, cabinets and cabinet doors, slide molding and laminated countertops (waiting for our third set of parts) TV's (replaced 2 of 3), stereo speakers blowing out (gave up on those, we'll replace on our own), bedroom privacy doors won't stay in the track, and slide seals that aren't sealing. Not to mention a number of assorted screws that we keep finding on the floor origin unknown. We purchased the Winnie because of their reputation for quality? From the posts I've read since buying the RV, it seems like the entire industry is a bit flaky.

As of this post, the RV has been at the dealer for more than a month this time and we have no anticipated delivery date for the latest set of parts. Please keep us posted on your progress and we will do the same.
__________________
2012 Winnebago Sightseer
2003 Wrangler
...and a dog named Belle
ChileRick is offline   Reply With Quote
Old 10-27-2012, 03:02 PM   #42
Winnebago Owner
 
ChileRick's Avatar
 
Join Date: Feb 2012
Location: Palm Desert, Ca
Posts: 73
Quote:
Originally Posted by garykk
I e-mailed the "company" last week, I was concerned that my dealer could not handle the job of replacement. Got a call the next day from a Winnie tech., was told that all the dealer will do is replace the cabinet faces and not the whole cabinet.....that was a relief.....he also told me to take it to dealer as soon as possible as there may be a wait for parts....It seems that all Winnies in the maple coffee glaze have this problem....the manufacturer tried a new process and it apparently did not work too well. I got the impression that the vendor for this material is on the hook for all this...
According to the documentary we saw and our salesman, Winnebago has it's own cabinet shop?
__________________
2012 Winnebago Sightseer
2003 Wrangler
...and a dog named Belle
ChileRick is offline   Reply With Quote
Old 10-27-2012, 07:17 PM   #43
Winnebago Camper
 
Join Date: Jan 2011
Location: Fort walton Beach Fl
Posts: 37
There is not one manufacter out there that does not have issues. I bought a 11 Tiffin and it was a mess. So glad it is gone.
__________________
Larry
2016 Entegra Cornerstone
Lault is offline   Reply With Quote
Old 10-28-2012, 05:58 AM   #44
Winnebago Camper
 
Join Date: Aug 2011
Posts: 47
This thread is very much like the one I started a week or so ago about Winnebago ignoring long time problems. I have a 2011 Vista 35F purchased new and have been dealing with the shoddy workmanship of Winnebago and my dealer for 2 years now. Their refusal to deal with these many manufacturers defects is, IMHO, damn near borderline criminal. Their customers should not have to act as their Quality Control Dept. I asked this on the other thread but it bears repeating: If Winnebago built airplanes, would you fly in one?
__________________
Terry & Sandy
2 Poms & a Corgi
2011 Vista 35F - PT Cruiser toad
TerryJ is offline   Reply With Quote
Old 11-07-2012, 05:18 PM   #45
Winnebago Owner
 
ChileRick's Avatar
 
Join Date: Feb 2012
Location: Palm Desert, Ca
Posts: 73
Picked 'er up from the dealer today, more cabinet work needed, some trim pieces re-ordered, new trim parts have come unglued, need ordered and various other issues we need to discuss with the dealer and Winnebago before we post here.
BUT, thought you might enjoy this......
to replace the fridge surround, they had to remove it, which entails removing the exterior access panels. they did replace them . . .REALLY?
Attached Thumbnails
Click image for larger version

Name:	IMG_1599.jpg
Views:	145
Size:	193.6 KB
ID:	28869  
__________________
2012 Winnebago Sightseer
2003 Wrangler
...and a dog named Belle
ChileRick is offline   Reply With Quote
Old 11-07-2012, 05:53 PM   #46
Winnebago Camper
 
Join Date: Jan 2011
Location: Fort walton Beach Fl
Posts: 37
All over it they are, crazy!!
__________________
Larry
2016 Entegra Cornerstone
Lault is offline   Reply With Quote
Old 11-08-2012, 12:00 AM   #47
Winnebago Watcher
 
Join Date: Jun 2012
Location: Gilroy, CA
Posts: 2
Wow! Well I can tell you that our coach has gotten to the point due to issues much larger than the cabinets we are now in conversations with the dealer and Winnebago as to what action should be taken and if it is going to be determined a sourpuss. Fortunately, or unfortunately for us some of the new issues happened while the coach was at the dealer, not while we had it. So I am not imagining things! Who knew!
sharksgirl21 is offline   Reply With Quote
Old 11-08-2012, 09:58 AM   #48
Winnebago Camper
 
Join Date: Aug 2011
Posts: 47
I have also had problems but I gave up on getting any real satisfaction from Winnebago. Some of my woodwork looks like a 3 yr. old with a shop rag finished them so I just saved some time and refinished them myself. The job was a PITA but at least they're done right. I'm retired and have the time to fix stuff so I'm going to eventually rip out the junk and build real cabinets out of good wood. The worst part is that the woodwork is one of the lesser problems I have had with this Vista. Good luck in your talks with Winnebago, you'll need it.
__________________
Terry & Sandy
2 Poms & a Corgi
2011 Vista 35F - PT Cruiser toad
TerryJ is offline   Reply With Quote
Old 11-08-2012, 10:39 AM   #49
Winnie-Wise
 
garykk's Avatar
 
Join Date: Apr 2012
Location: Southern NM
Posts: 327
Quote:
Originally Posted by ChileRick View Post
According to the documentary we saw and our salesman, Winnebago has it's own cabinet shop?
Yes they do make their own cabinets but the veneer wood comes from a vendor. They make their own stain/finish colors to as i found out....they would not sell me any
__________________
2014 Phaeton 40 QBH
2015 GMC Sierra SLT 4x4
garykk is offline   Reply With Quote
Old 11-08-2012, 10:53 AM   #50
Winnie-Wise
 
garykk's Avatar
 
Join Date: Apr 2012
Location: Southern NM
Posts: 327
So......has it been determined yet that the problem with the veneer wood has been fixed??
__________________
2014 Phaeton 40 QBH
2015 GMC Sierra SLT 4x4
garykk is offline   Reply With Quote
Old 11-08-2012, 10:53 AM   #51
Winnebago Camper
 
Brockx's Avatar
 
Join Date: Jun 2012
Location: Punta Gorda FL.
Posts: 40
Quote:
Originally Posted by ChileRick View Post
Picked 'er up from the dealer today, more cabinet work needed, some trim pieces re-ordered, new trim parts have come unglued, need ordered and various other issues we need to discuss with the dealer and Winnebago before we post here.
BUT, thought you might enjoy this......
to replace the fridge surround, they had to remove it, which entails removing the exterior access panels. they did replace them . . .REALLY?


they will probably offer to re-paint them
__________________
[SIGPIC][/SIGPIC]2008 Bounder 38P F53 24/30K V10, 2013 Kia Soul Basic 6 speed manual, Ready Brake Elite tow system (previous equipment 1996 Pace Arrow Vision w/Acme Dolly)
Brockx is offline   Reply With Quote
Old 11-08-2012, 11:48 AM   #52
Winnebago Owner
 
ChileRick's Avatar
 
Join Date: Feb 2012
Location: Palm Desert, Ca
Posts: 73
Quote:
Originally Posted by garykk
So......has it been determined yet that the problem with the veneer wood has been fixed??
Won't know for sure until next summer when it gets hot again, HA!
seriously, some of the new pieces that came in are already bad!
__________________
2012 Winnebago Sightseer
2003 Wrangler
...and a dog named Belle
ChileRick is offline   Reply With Quote
Old 01-16-2013, 10:56 AM   #53
Winnebago Owner
 
ChileRick's Avatar
 
Join Date: Feb 2012
Location: Palm Desert, Ca
Posts: 73
Has anyone had any real success getting this issue fixed. We were just told our 5th order of parts (ordered in November) are now expected in April! That will make it a full year that we have been trying to get this fixed. We are pretty much worn out by this issue and would appreciate hearing any suggested courses of action that have worked for you to get this done.
__________________
2012 Winnebago Sightseer
2003 Wrangler
...and a dog named Belle
ChileRick is offline   Reply With Quote
Old 01-16-2013, 02:01 PM   #54
Winnie-Wise
 
garykk's Avatar
 
Join Date: Apr 2012
Location: Southern NM
Posts: 327
I just spoke with a the Winnebago tech guy the other day concerning our cabinets. As per the case, all facias are defective. Was told that the "new " stuff is good. Some of the replacement material shipped to them last year was actually bad on the delivery truck. Was told that cabinets are being made more quickly now and should not be the several months but could get no definite date. Ours were ordered last of December 2012.
Am told it will take dealer about 60 hours.
__________________
2014 Phaeton 40 QBH
2015 GMC Sierra SLT 4x4
garykk is offline   Reply With Quote
Old 01-16-2013, 02:07 PM   #55
Winnebago Owner
 
motohomer's Avatar
 
Join Date: Jul 2008
Posts: 167
ChileRick,
Sorry to hear about your problems with your dealership.
Our issues/replacement was handled at the factory (Forest City) right after last years GNR. One week to order & about 2 days to install. Quick & professional.
6 months later & they're still fine.
For an issue like this, I would only trust the factory.
__________________
Bill & Dar - 2012 Journey 40U
STP, Bilsteins, Ready Brute pulling a 2013 Avalanche Z71
motohomer is offline   Reply With Quote
Old 01-18-2013, 11:34 AM   #56
Winnie-Wise
 
garykk's Avatar
 
Join Date: Apr 2012
Location: Southern NM
Posts: 327
We wanted to have the factory do our cabinets but its a haul from where we live. When i called the factory the other day the tech ensured me that the local dealer could handle the job as in his words" its just a lot of screws". I told him my concerns about local dealers not being trained in this and not having the experience, damage to surrounding areas etc. He assured me that any and all problems would be dealt with. so.....we'll just have to wait and see....hopefully its all completed before our summer trip..:(
__________________
2014 Phaeton 40 QBH
2015 GMC Sierra SLT 4x4
garykk is offline   Reply With Quote
Old 01-18-2013, 06:17 PM   #57
Winnebago Owner
 
ChileRick's Avatar
 
Join Date: Feb 2012
Location: Palm Desert, Ca
Posts: 73
Quote:
Originally Posted by garykk View Post
We wanted to have the factory do our cabinets but its a haul from where we live. When i called the factory the other day the tech ensured me that the local dealer could handle the job as in his words" its just a lot of screws". I told him my concerns about local dealers not being trained in this and not having the experience, damage to surrounding areas etc. He assured me that any and all problems would be dealt with. so.....we'll just have to wait and see....hopefully its all completed before our summer trip..:(
We had the same conversation and assurances, These are some of problems /results we had to deal with

Click image for larger version

Name:	image-308443943.jpg
Views:	178
Size:	484.9 KB
ID:	32170



Click image for larger version

Name:	image-2504547606.jpg
Views:	180
Size:	562.4 KB
ID:	32172

We also had hammer marks on some adjacent cabinet fascias, and note the location of the knobs on these
cabinet doors they re-installed



Click image for larger version

Name:	image-2528983546.jpg
Views:	176
Size:	467.5 KB
ID:	32173

They also must think our toilet is the trash can! Not to mention they returned our coach to us filthy, wood shavings everywhere, even on top of the window treatments.



Click image for larger version

Name:	image-2881765099.jpg
Views:	179
Size:	493.8 KB
ID:	32174


Winnebagos way of dealing with the problem was to suggest we go to another dealer.
__________________
2012 Winnebago Sightseer
2003 Wrangler
...and a dog named Belle
ChileRick is offline   Reply With Quote
Old 01-18-2013, 06:44 PM   #58
Winnebago Master
 
DancinCampers's Avatar
 
Join Date: Nov 2004
Location: On the Road Westward
Posts: 699
We are holding our breath on this issue. Our coach was made Feb 2112, we took delivery 15 Mar. So far all is well.

It is hard to find a good dealer. We have a list of items left to get fixed before the warranty is up. I have a Feb 19 appointment at the factory, and hopefully get them done without any problems.
__________________
Dan & Sharon & Kasey (Our Yorkie Puppy (12 Yrs Old) On the Road (2012 Journey 36M, 2006 Jeep Liberty)
USN-Ret ('65-'93) Fulltimers, Class of 2012
DancinCampers is offline   Reply With Quote
Old 01-19-2013, 09:06 AM   #59
Winnebago Owner
 
motohomer's Avatar
 
Join Date: Jul 2008
Posts: 167
Yikes.
Who is the dealer that did that?
I want to be sure we never go there.
I have found that you rarely get the best price and the best service at the same place.
__________________
Bill & Dar - 2012 Journey 40U
STP, Bilsteins, Ready Brute pulling a 2013 Avalanche Z71
motohomer is offline   Reply With Quote
Old 01-19-2013, 10:11 AM   #60
Winnebago Watcher
 
Join Date: Nov 2012
Posts: 3
We have been interested in buying a new or late model Adventurer. Even looked at them at the Tampa RV Show this week, but are very concerned about the cabinetry after reading this thread. Do the late model Journeys have solid wood cabinetry? If not, do any Winnebago products have solid wood?
Delrob is offline   Reply With Quote
Reply

Tags
sightseer


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Fiberglass roof appears to be delaminating. What to do? Oldchinahand General Maintenance and Repair 20 10-25-2017 07:40 PM
help with cabinets journey15 General Maintenance and Repair 8 07-30-2006 02:41 AM
Slideout awnings "delaminating" Adventurous General Maintenance and Repair 15 05-23-2006 09:51 AM
Delaminating Windsheild Florida Guy General Maintenance and Repair 15 02-25-2006 10:29 AM

» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Winnebago Industries or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 08:23 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2022, vBulletin Solutions, Inc.
×