Our Matrix and, or the IR system went out a yeR ago. We were headed to the factory any way. They replace the whole system. Out of warranty, under there good will ! They did have to stay on the phone with the mfg for awhile. Winnebago Finially won out. Works fine now.
John and Susan. New 2016 Chevrolet 2500 2 WHD . 6.0 Gas.Extenda Cab Short, Bed W/Topper. 2017 Grand Design 297 RSTS. Our rescue dog Annie. Still ,Full timing since 07-01-2011. No sticks and bricks.