Don,
The infotainment systems are prone to problems. If you call them directly, they can handle most problems. They took care of ours....including replacing it free of charge when it was just a few months out of warranty. If you need to replace it, go to your local car stereo shop and get what you want. It will be much cheaper than going to an RV dealer/service center and they will probably do a better job! Good luck!
Al
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2017 Aspect 30J
Traveling with Beans our 10# Chi-Weanie!
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