Originally Posted by AFChap
You don't have to go to the factory to have the windshield frame repaired and/or glass replaced. But having new glass available there would mean you don't have to have it shipped into wherever you are. We had ours replaced at a dealer ...they normally call in a glass place to handle the windshields. Based on our experience (it was a dealer disaster!), I would attempt cleaning and repair of the metal frame first by removing the rubber moulding to get to it (the rubber moulding just pops out of a channel that is secured by double sided tape ...the rubbe moulding IS NOT a part of the windshield water seal). If the glass has to be removed to repair the metal, there is very little chance they can remove it without breaking the glass.
I had the passenger side windshield replaced at the factory for two reasons.
I hoped they would do a better job than the average bear. It had a stress crack (as does the divers side) and I hoped the factory would take care of any rust issues.
We wanted to go the Grand National Rally.
The same two reasons apply for the next replacement.