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Old 04-18-2007, 01:44 AM   #1
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Just had some warranty work completed on the coach and everything was completed in a timely manner. The thing that makes the service center work smoothly are Angela, Carline and Betty those ladies are a treasure of information and knowledge. The rest of the people there are also great to deal with but the ladies upfront are the main contact for the customer during your stay.
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Old 04-18-2007, 01:44 AM   #2
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Just had some warranty work completed on the coach and everything was completed in a timely manner. The thing that makes the service center work smoothly are Angela, Carline and Betty those ladies are a treasure of information and knowledge. The rest of the people there are also great to deal with but the ladies upfront are the main contact for the customer during your stay.
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Old 04-18-2007, 04:06 AM   #3
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Isn't Angela a gem? The last time we were there I told her boss he better hang on to her because finding someone as good would be really tough.

Some people can be pretty obnoxious and she never seems to lose her cool.
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Old 04-18-2007, 04:41 AM   #4
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Those ladies are real gems along with Jill at the Lodge
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Old 04-18-2007, 04:01 PM   #5
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We have to agree that they are very nice, last year when we went for service they watched our dog and cat while we took the factory tour. Service that was performed was also top notch.
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Old 04-19-2007, 03:42 PM   #6
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It sure is GREAT that they treat you GOOD fixing all their mistakes after you travel ALL those miles.
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Old 04-19-2007, 04:06 PM   #7
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The problems with my coach were not created by Winnebago but by the dealer that broke things. The dealer changed my seat belt on the drivers side as they had cut it and messed up the seats. I will gladley spend for the miles to get service at the factory than deal with any dealer.
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Old 04-20-2007, 03:53 AM   #8
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by bobpie:
It sure is GREAT that they treat you GOOD fixing all their mistakes after you travel ALL those miles. </div></BLOCKQUOTE>

Actually it is good; at least you can get an appointment with Winnebago with no hassle and they will do their best to work you in even if you show up without an appointment.

That is in stark contrast with my friend's (a three time Fleetwood owner) experience with Fleetwood.
My friend has a 2002 Fleetwood and spent two years trying to get an appointment with a Fleetwood factory to have a spongy floor and a leaky slide repaired. They kept making him go to dealers that couldn't seem to repair the problems.
He finally got the appointment last fall and after their repairs the floor is okay but the slide still leaks.
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Old 04-20-2007, 06:29 AM   #9
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GaryBTT: I can sure relate to bad dealers. I have been to several. However, I don't know where you live, but just as a reference, I visited one yesterday at Exit 69 on I-75 in Ohio. The name is "Dave Arbogast RV". He is a recent Winnebago appointed dealer. He handles many very other good lines. His service department was excellent. Courteous and efficient and very well equipped. They have certified technicians for a full service shop. They gave me an appointment for 3 days after I called. The work was done quickly and no mess. I am in no way connected to them, just thought I would let others know about a good one. The factory is probably and should be the best place, but there is just no way I want to go to Forest City Iowa.
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Old 04-20-2007, 10:44 AM   #10
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Please do everyone a favor and go to http://RVServiceReviews.com and record your service experience, if you have not already done so. This is the only place on the internet where RV owners can document their RV service experiences. There are over 1760 reviews available nationwide and in Canada.
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Old 04-20-2007, 11:49 AM   #11
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bobpie..You sure got that one right.I'll never understand the "love affair" with Forest City.
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Old 04-20-2007, 04:16 PM   #12
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by bobpie:
It sure is GREAT that they treat you GOOD fixing all their mistakes after you travel ALL those miles. </div></BLOCKQUOTE>

BINGO! I'm glad the Winnebago techs and service writers at Forest City are "nice", but there are lots of us that aren't retired or have a desire to drive half way across the country for repairs....
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Old 04-20-2007, 04:28 PM   #13
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by FrontRangeRVer:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by bobpie:
It sure is GREAT that they treat you GOOD fixing all their mistakes after you travel ALL those miles. </div></BLOCKQUOTE>

BINGO! I'm glad the Winnebago techs and service writers at Forest City are "nice", but there are lots of us that aren't retired or have a desire to drive half way across the country for repairs.... </div></BLOCKQUOTE>

Your opinion is valued, so do the forum a favor and give us a suggestion or comment that is productive or helps people with issues that may arise with our motorhomes.

Thanks
Jim
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Old 04-20-2007, 04:56 PM   #14
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by jimandsue60:
Your opinion is valued, so do the forum a favor and give us a suggestion or comment that is productive or helps people with issues that may arise with our motorhomes.

Thanks
Jim </div></BLOCKQUOTE>


I do try to help out folks with their problems and concerns on this board. (thank you for your concern). These trips to Forest City though make me laugh...we flat shouldnt have to do that. Good Sam Club recently reported the #1 item that is a concern for most RV'ers is Quality Construction. Just curious what issues you have with your '07 Vectra that you are driving to Forest City to get repairs on....

I thought lenOrge and Bobpie hit the nail on the head! Not all of us have a desire to drive to Forest City for repairs, or have the time to. I think it's fine and dandy some people make the trip to Forest City....just think we shouldn't have to...
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