Originally Posted by Thindirtline
It sure seems that once you drive away with your trailer you are on your own. Oh well.
Hello and welcome!
Not totally on your own because you do have a warranty, but the horrid performance of the dealership system sure makes your statement a reality.
Sad to say it, but Winnebago treats "towables" owners as 2nd class citizens. Motorhomes have full printed and online manuals as well as online access to all kinds of diagrams and even interactive 3D parts lists. We even can bring our motorhomes back to the factory for free service under warranty OR paid service even 10-yrs after purchase.
I'm sure that this is a result of Winnebago being a motorhome company first and foremost and then they bought Sunny Brooke, etc to enter the towables market. The two parts of the company are in separate states and have separate staff members, so they've never approached equalizing to the two divisions for us owners.
I quit thinking of the warranty as something I expected to take care of issues. Well, unless it was a major expense. It was and is much easier and much more successful to take care of problems on your own.