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Old 10-17-2023, 09:16 PM   #1
cjb
Winnebago Watcher
 
Join Date: Oct 2023
Posts: 3
Advance Trac and more 2021 Adventurer 36Z

My apologies if this is long but I need direction.
I bought a used 2021 Adventurer 36z april 2023, 12k mile from Camping World (never again). This unit had been on their lot since October of 2022. When I took it on a test drive right near the end the Advance Trac service light came on. Sales guy had no clue. So to close the deal they agreed to repair and pay for any cost to repair this issue, and they put it in writing, OK. Nothing stuck out during the walk thru
It was at the "repair shop" for a week and they had no idea. "wheel sensors"
"computer" yada. We had a trip planned the next week . The advance trac warning disabled, hill assist, abs and cruise control. They agreed it was safe to drive but I wouldnt have those features. OK so I pick it up from the shop and we pack up.
1- the fridge doesnt cool
2- after being on the road fifteen minute or so the levelers start alarming "retract time out"
3- and of course the advantrac warning is still on.

Its a sunday so next morning I call CW and talk to the sales guy and service guy and Im livid. the fridge doesnt work the leveler are alarming and the adbvance trac is off.

Keep in mind I have had this unit in my possession 24hrs.

In the end I had to replace the fridge myself because as the manager said
" I dont know when it stopped working. It was working when we got it" so implying it broke in the 24hrs it sat outside my house. I didnt think of opening the fridge at the time of walk through so my fault, I guess.

As far as the levelers, they were going to have to order "parts"
This is almost 6wks later! Now I am getting ready for our 10 trip and theyAdvance trac is fixed but I forgo getting the levelers fixed (they were working just alarming). OFF I go, within 15min the advance trac warning light comes on again. On and Off the whole trip. On return CW says to just take it back to the repair shop off site. So I do, its been 8wks, they think they fix it then something else happened. An " engine misfire", they change all the spark plugs and wires. Then today an "unknown" error comes up on their scan again r/t the speed sensor. They work on it and nothing. The rep from the shop says Ford is no help. their engineers havent figured it out!! Ford has actually bought back some of those units but that's not an option for me since it was used when I bought it.

What the hell!!! Always buyer beware but geez! I leave for Palm Springs next week for a month. Props to Winnebago the unit drives nice and i really like it which is why I spent the bucks. But now I feel like I totally got shafted
and Im stuck with a unit that I like but cant be fixed. The repair shop has been very forthright unlike CW who wont return calls. They agreed to winterize it at CW's expense.

I am a 63yo woman, widow with amazing friends I travel with, who help me at the drop of a hat. Im pretty proud to be able to drive this rig well and set up by myself. But this this just sucks!

Advice anyone? Without judgment would be great.
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