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03-11-2022, 01:02 PM
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#1
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Winnebago Watcher
Join Date: Sep 2021
Location: Burlington, WI.
Posts: 2
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Steps not retracting
The steps are not retracting when the door is closed. I would assume that there is a magnetic reed switch hidden in the door frame somewhere and there should be a magnet on the outside door to trigger this. Am I correct?
Thanks for any info and advice!
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Gary - KB9VGD
2011 Winnebago Journey 40U
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03-11-2022, 06:47 PM
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#2
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Proud “No Intent” Owner
Join Date: Jul 2019
Location: Belmont, CA
Posts: 1,774
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Quote:
Originally Posted by KB9VGD
The steps are not retracting when the door is closed. I would assume that there is a magnetic reed switch hidden in the door frame somewhere and there should be a magnet on the outside door to trigger this. Am I correct?
Thanks for any info and advice!
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Yes, but there’s also usually a switch near the door that disables the step going in and out, so check both.
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03-12-2022, 01:50 PM
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#3
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Winnebago Watcher
Join Date: Sep 2021
Location: Burlington, WI.
Posts: 2
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Hi Wyatt, thought of that also but the problem was noticed when we were doing the walk through with the salesperson. The service department stated they're checking into the problem. Would have been nice if it was only the switch being turned off.
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Gary - KB9VGD
2011 Winnebago Journey 40U
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03-12-2022, 06:24 PM
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#4
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unclescratch
Join Date: Jul 2021
Location: NW AZ
Posts: 99
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Good for you in doing a 'thorough' walk through!
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2003 Adventurer 33V Workhorse 22 8.1Vortec w/Allison 5-speed 19.5 wheels Toyo tires
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03-16-2022, 04:35 PM
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#5
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Winnebago Camper
Join Date: Oct 2018
Location: Magnolia TX
Posts: 19
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spring loaded buttons on door edge
I had that on my Grand Tour once and found that cleaning up the buttons on the door jam solved the issue.
Without making contact at those connectors the controller things the door is open.
You likely have the same buttons, there will be 4 or 5 on the hinge side of the door and corresponding buttons on the door frame. Clean them up and see if that helps.
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03-16-2022, 08:08 PM
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#6
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Winnebago Master
Join Date: Jun 2020
Location: Dallas, Texas
Posts: 1,051
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It is either the Switch or Step Controller. The Switch can be defective so just because they toggle it will not confirm. The great thing is that you found during a walk through, it is amazing how many people DO NOT take the PDI serious. Check everything, assume nothing. Looks for leaks on all of the plumbing etc.
Having said all that, I love Winnebago. They stood behind their warranty and they fixed everything I could find after the sale. Nothing major, but from what I had heard negative of RV Industry, it was NOT my experience with Winnebago.
Good luck
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2019 Sunstar 29ve; Toad Lincoln Navigator; RVi Brake 3; Roadmaster Nighthawk 676; Sumo Springs; Safe T Plus; Onan EC-30 AGS; Vmax 250ah AGM; T-Mobile Internet; Southwire EMS 44270/34951 Display 40301; Jet Flo Macerator; Alpine SPE500 Speakers; Visio M21D-H8R
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03-16-2022, 08:53 PM
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#7
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2004 Minnie 29B
Join Date: Jun 2015
Location: Vista Ca
Posts: 49
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Kwikee steps trouble shooting
Could be switch, wiring, connector or something else. Note that door switch is usually a magnetic switch, which could be normally open or normally closed when activated (depends on age and model of steps). Attached document could help shed some light on possible problem.
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03-16-2022, 10:34 PM
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#8
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Winnie-Wise
Join Date: May 2008
Location: Surprise, AZ
Posts: 399
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Could also be the step motor which is an easy fix. A lot of people will place their foot on the steps prior to the steps being fully extended. This obviously causes stress on the motor's gears. I have to replace my step motor about every three years. There are also a couple YouTube videos on how to actually repair the motor instead of replacing it. Good luck!
__________________
John Rossi
2013 Itasca Sunstar 26HE
Firestone Airbags, Hellwig front/rear Anti-Sway Bars,
Rear Trac Bar, Safe-T-Plus, and 480 watt solar system.
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03-16-2022, 10:43 PM
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#9
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Winnebago Watcher
Join Date: Apr 2013
Location: Edmonton, Alberta
Posts: 3
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The door switch on our Suncrusier 37F did that . The wire on the back of the switch fell
off was a poor connection, no ground.
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03-17-2022, 05:34 AM
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#10
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Winnebago Camper
Join Date: Sep 2018
Posts: 28
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I had this issue. On mine one of the wires leading to the magnetic switch on the interior of the hinged side of the door had come loose.
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