We called two Ford dealers. One never called us back and the other was no help at all. We found a place that specializes in all manner of hitch installations and towing. They have a “basic” brake controller but sounded very knowledgeable. They’ll install a brake controller that we bring in.
I had that done on my F-150 about about 2 months ago, chose to buy and get it done at the Ford dealership because I believe only they can set the parameters and set your rear view back up system to coordinate with your trailer management system. It didn't take them long to install and had some peace of mind hoping as Ford technicians they knew what and how to install. They did good and all works well