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Old 07-22-2019, 12:31 PM   #1
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2002 Journey DL 36GD Awning Won't extend

I've searched all resources I can find on this, but can't find an answer. My coach has factory installed A&E One Step patio awning and A&E Oasis door awning. Neither will extend. Last trip out both worked find. I removed the cover from the box in the basement cabinet and fuse is good. Is there another fuse somewhere in the coach that I'm not finding. I've checked Winnebago wiring and not finding anything about the awnings. I do have the ignition in the off position. I have 13 volts in chassis batteries. Not sure what could affect both awnings not working.
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Old 07-23-2019, 07:21 PM   #2
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Since both awnings stopped working at the same time, I'm thinking Ignition Interlock issue, probably in the Awning Control Box. My Journey has "Carefree" awnings and there is a Control Box in the awning wiring circuit. Your Oasis should have a control box too. On our coach, the box is very well hid in one of my basement storage compartments. Try searching on A&E Oasis Ignition Interlock or A&E Oasis Control Box. FWIW, there is a fuse in the Control Box on my coach but that was not the problem on mine, the box had just gone bad. By searching the internet I was able to find a bench test procedure for my control box so I could confirm that the box was no good before I replaced it. The box for the Carefree Awnings is pricey. Best wishes.
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Old 07-23-2019, 08:02 PM   #3
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My suggestion in this kind of a situation is take your jumper cables from your battery to the awning power. Use some good electrical jumpers from the jumper cables to the motors. If it runs, even moves, you have proved a huge chunk of the problem. Then start working your way backwards by first leaving the negative jumper cable onto the motor, then trying the switch. If it moves, it's the negative side. If not, take the negative off, and try just the positive from the jumper cable, with the negative using the regular wiring.

Now you have likely eliminated the motor itself, and one side of the wiring. You now know it's either the positive side, or the negative side, or if neither side, then you have to work backwards until you find the problem.

I also know I can't put out my slide without the parking brake depressed.. As that usually goes out first.. I am not sure about the awning.


It's a very effective method of troubleshooting electrical problems.
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Old 07-24-2019, 05:49 AM   #4
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Thank you. I'll try this.
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Old 07-25-2019, 04:26 PM   #5
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The fuse in my control box is good. I also found a breaker in the chassis breaker box above the generator marked awning, but it wasn't tripped. I've not found anything in the internet in regards to bench testing a one step awning. Too old I guess. I'm getting no power to the control box. There is a plug coming out of the box for putting 12v to the awning bypassing the control box in case the MH loses power. I'm going to put 12V to it tomorrow to see if it works. If it does, then I'll have to find out what has caused the power loss to the box.
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Old 07-26-2019, 09:03 AM   #6
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Hello rhigg1959. Can you post a picture of where and how the plug is coming out of your control box. My awning works intermittently. From what I have read, when bypassing the control box by using a wire direct to the battery, placing the wires on the pos and neg post will operate the awning in one direction (open or close). If the awning opens when touching the batt post, reversing the wires on the post will close the awning. I want to install a plug in the system to easily access the plug to bypass the control box when my awning(s) fail to open/close.
ThanksRick
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Old 07-26-2019, 02:26 PM   #7
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I will get pics tomorrow morning. I have it in storage.
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Old 07-26-2019, 02:47 PM   #8
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Thank you sir.
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Old 07-28-2019, 03:21 AM   #9
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Thought I had responded to this days ago..
If you can bump the retract switch and see that the awning wants to retract, but no extension, it IS an interlock. I dealt with this early on and it turned out to be a bulkhead connector located under the dash on the floor. You cant miss it, it'll be the one that draws the most blood on your arms
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Old 07-28-2019, 06:27 AM   #10
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It doesn't do anything when I bump the switch No noise at all. I'm going to do some more testing today.
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Old 07-28-2019, 02:15 PM   #11
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I can't figure out how to attach pictures to a reply.
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Old 07-28-2019, 05:00 PM   #12
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Sent you a PM
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Old 07-29-2019, 04:43 AM   #13
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Not seeing one.
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Old 07-29-2019, 07:11 AM   #14
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Sent PM again...should get it this time.

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