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08-18-2015, 02:14 PM
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#1
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Winnebago Camper
Join Date: Oct 2012
Posts: 32
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HWH jack springs
Hi
Can anyone tell me how to find the correct HWH jack spring for my coach?
I was able to get a number off of the rear jack. I cannot find numbers on the fronts.
Are the fronts and rears the same?
HWH service manual does not seem to list the numbers.
I appreciate any help on this
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greenhorn1
04 Journey 32T
300 Cummins Allison 3000
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08-18-2015, 02:24 PM
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#2
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Winnie-Wise
Join Date: Jan 2012
Location: Cincinnati
Posts: 486
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Why not ask HWH directly?
Welcome to HWH Corporation
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Bob & Donna
'98 Gulf Stream Sun Voyager DP being pushed by a '00 Beetle TDI
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08-18-2015, 02:25 PM
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#3
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Winnebago Camper
Join Date: Jan 2013
Location: michigan-tip of the mitt
Posts: 28
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If you contact HWH they will be able to help you get the corredt springs.
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"96" HR Navigator, 38' no slides, Cummins, Allison
next stop 
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08-18-2015, 02:25 PM
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#4
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Winnebago Owner
Join Date: Jul 2011
Posts: 83
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Call this guy. He's the guru on HWH jacks. HWH Replacement Parts - Stuart's Services
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Dave and Holly
2011 Winnebago Sightseer 33c with a 2011 Honda CRV behind. 
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08-18-2015, 02:27 PM
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#5
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Winnebago Watcher
Join Date: Jul 2015
Posts: 4
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If you need to leave a message at HWH, they will call back, it just may take a week to ten days. Just so you are prepared.
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2000 Newmar Dutch Star 3858
2015 Jeep Wrangler Willys (Tank Green)
1990 Fleetwood Bounder 31K
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08-18-2015, 02:35 PM
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#6
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Winnebago Camper
Join Date: Oct 2012
Posts: 32
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HWH tech support is 3 weeks backlogged.
Hoping to get the correct replacement springs prior to that.
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greenhorn1
04 Journey 32T
300 Cummins Allison 3000
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08-18-2015, 03:24 PM
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#7
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Winnie-Wise
Join Date: Jan 2012
Location: Cincinnati
Posts: 486
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Sorry, didn't know you had already tried HWH. The alternate source might be a good idea. The spring is only needed to retract the piston. As long as the spring is the correct length and strong enough to retract the piston, you'd be good. If the rear spring is the same length as the front, I'd just get a more of those. If upon trial they don't work, you can remove and return them for the proper springs.
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Bob & Donna
'98 Gulf Stream Sun Voyager DP being pushed by a '00 Beetle TDI
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08-18-2015, 04:51 PM
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#8
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Winnebago Camper
Join Date: Oct 2012
Posts: 32
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Thanks for all the replies.
I have a call in to Stuart's.
Hope to hear back tomorrow.
Hanna RV has a pretty good website.
I believe my springs are R3847
Good idea about checking length etc of the rear. I did not think of that.
Think I will go out and make a comparison of front vs rear
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greenhorn1
04 Journey 32T
300 Cummins Allison 3000
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08-19-2015, 09:38 AM
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#9
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Winnebago Master
Join Date: Jul 2002
Location: Camarillo, CA
Posts: 548
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azpete on this forum also works for HWH. His cell is 602-549-3638. I called him and he got back to me in less than an hour. (While 1 .5 week later I got factory service call back.) He is very knowledgeable on the systems and had my answers & ballpark prices. AZpete travels the country and does the rallies for HWH.
Save this info, it may come in very handy sometime when you can't break camp because the slides or jacks won't come in. .... and some quick advise is worth avoiding a lot of frustration.
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08-19-2015, 09:43 AM
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#10
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Winnie-Wise
Join Date: Apr 2011
Location: Powell River, B.C.
Posts: 339
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Don't know if this file will help. But I'll post it anyway. 
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99DSDP 3884, Freightliner, XC, CAT 3126B, 300 HP /ALLISON 3060
2000 Caravan toad, Remco & Blue Ox.
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08-19-2015, 12:54 PM
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#11
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Winnebago Camper
Join Date: Oct 2012
Posts: 32
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Thanks
That's good info.
Got a return call from Chuck at Stuarts this morning.
New Springs are on the way.
The fronts are #9000lb spring # 3847
Rears are #12,000lb spring #34692
Thank for all the help
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greenhorn1
04 Journey 32T
300 Cummins Allison 3000
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08-19-2015, 01:15 PM
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#12
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Winnebago Camper
Join Date: Jul 2009
Location: Spring Hill, Florida
Posts: 27
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Quote:
Originally Posted by greenhorn1
Hi
Can anyone tell me how to find the correct HWH jack spring for my coach?
I was able to get a number off of the rear jack. I cannot find numbers on the fronts.
Are the fronts and rears the same?
HWH service manual does not seem to list the numbers.
I appreciate any help on this
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Take the number off the rear jack and go to parts and search on that number. It will show a short document of all the parts on your jack including part number for the springs. If you can't find it post the number of the jack here and I will find it for you.
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98 Endeavor DP, ISB275
RX300, Falcon II hitch, BB Vantage Select
VMSpc, 2002 Grey Ford Powerstroke
TST 507 w/ 10 Sensors
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08-20-2015, 04:40 AM
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#13
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Winnebago Owner
Join Date: Jul 2011
Posts: 83
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Quote:
Originally Posted by greenhorn1
Thanks
That's good info.
Got a return call from Chuck at Stuarts this morning.
New Springs are on the way.
The fronts are #9000lb spring # 3847
Rears are #12,000lb spring #34692
Thank for all the help
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New springs are a challenge to install. Check out this thread.
http://www.irv2.com/forums/f84/insta...acks-4130.html
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Dave and Holly
2011 Winnebago Sightseer 33c with a 2011 Honda CRV behind.
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08-20-2015, 02:31 PM
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#14
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Winnebago Camper
Join Date: Oct 2012
Posts: 32
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Davismills
Thanks for that link
Good write up.
Looks like it may make it easier
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greenhorn1
04 Journey 32T
300 Cummins Allison 3000
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