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Old 09-05-2013, 07:41 PM   #1
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Awning ???

I can deploy and retract the Dometic electric awning without problems. Getting it to STAY deployed has become problematic. Even with the wind sensor set for strongest winds, the awning automatically retracts and stores itself within a few minutes of being deployed. This happened repeatedly today with absolutely no breeze. I think someone posted a problem related to HEAT, but I can't find that post.

Anybody got any suggestions?
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Old 09-05-2013, 07:50 PM   #2
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Sounds like your wind senseor has gone bad. Try to disable wind sensor to see if it will stay out.
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Old 09-05-2013, 08:28 PM   #3
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Sounds like your wind senseor has gone bad. Try to disable wind sensor to see if it will stay out.
i 2x that first thing i would look at
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Old 09-06-2013, 02:22 AM   #4
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Is there a battery in the wind sensor? If so, maybe it needs replacement?
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Old 09-06-2013, 09:09 AM   #5
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Is there a battery in the wind sensor? If so, maybe it needs replacement?
Thanks for the replies, but I don't have a wind sensor (spinning device) mounted on the roof like I've seen on other coaches. I was told the newer awnings use a switch in one of the awning arms to detect motion, but I've not "found" it either.

I realize I can just call WBGO, just thought I'd ask here first.
Ed
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Old 09-06-2013, 09:23 AM   #6
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Mine does the same thing I will be watching this post
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Old 09-06-2013, 11:02 AM   #7
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Originally Posted by edgray View Post
Thanks for the replies, but I don't have a wind sensor (spinning device) mounted on the roof like I've seen on other coaches. I was told the newer awnings use a switch in one of the awning arms to detect motion, but I've not "found" it either.

I realize I can just call WBGO, just thought I'd ask here first.
Ed
Ed,
I hesitate to say this but, IF yours is like ours, then yes, you "should" have a wind sensor in the upper right corner of the awning arm, as you look at that side of the coach. It should be the same place as the motor. I have no idea how they work other than if the wind starts blowing or some gusts start to appear, the fabric will start to "flap" in the breeze so to speak and, that will "shake" that sensor in the tip of that awning arm. Now, just what it takes to trigger that sensor is or, can be the issue with your awning.

I really see no other reason for the "auto retraction" you're having. I also don't have a clue as to what they look like, and how to trouble shoot them when issues arise that may concern them. About the only thing I can suggest might be to deploy that awning, then, right after it's all the way out, shut down the power to it. And, that may be done by finding the fuse that controls that awning system first.

Now, you'll be able to climb up on a short ladder, (be careful) and maybe remove the black plastic cover(s), (again, this is ASSUMING that yours is just like ours) and see what you can see, in determining the status of that wind sensor. If you can determine that it's right there in front of you, (again, I have no idea what it looks like) and it has wires that go to it, maybe you can disconnect them to see if the awning still "auto retracts" after the power is turned back on.

Now, this is also assuming you want to tackle this. I've been diving into stuff like that forever. Sometimes I get myself into trouble doing it but, what the heck, it's worth a try. Besides, you learn about stuff that way.

One more thing, on ours, (again, may or may not be the same as yours) we have three black toggles that operate that awning system. The first switch is the power switch. It has three positions. 1, power direct, 2, OFF, 3, Wind controlled power.
The second toggle also has three positions, 1. Low wind effect, 2, medium wind effect, and 3, high Wind effect.
The third toggle is, simply a two, spring loaded switch. Push on one end and the awning extends. Push on the other end, the awning retracts. So, there's some info for you if any of it can apply. Let us know what you find out so that others may learn if and when they might run into the same situation.
Scott
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Old 09-06-2013, 05:43 PM   #8
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Just a dumb thought---don't some of the Dometic electric awnings come with a remote control. If you have one is it caught in a couch, pushing on the retract button?

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Old 09-06-2013, 05:48 PM   #9
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Our Dometic awning motors were part of a recall. Actually had them changed out today.

If your awning was made between February 2013 and April 2013 it may be part of the recall. I can get you the number if it falls in that date range.
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