Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×

Thread Tools Search this Thread Display Modes
Old 01-15-2009, 05:50 PM   #1
Belgique's Avatar
Join Date: Jan 2006
Location: Hickory, NC
Posts: 419
I just have to publicly recognize excellent customer service on the part of Winnie. I have bugged Troy and Rod several times over the last week on questions re installing an inverter and the pre-wiring that Winnie did. I don't know of many big companies that make their highly qualified techs avail so readily and don't hide behind a lawyer or take it to a dealer response. These guys even took the time to find the guy in the plant that does the wiring to ask the question. And, they called me back in less than an hour.

That plus the posting of the schematics and install diagrams, is classy IMHO. I know that some have issues (e.g., the roof issue) but I think it fair to give credit where credit is due. Thanks Winnie! Steve
Hickory, NC. 2007 Fleetwood Discovery 40X
Belgique is offline   Reply With Quote
Old 01-15-2009, 06:38 PM   #2
Winnebago Master
Petro's Avatar
Join Date: Dec 2003
Location: Weyauwega, WI US
Posts: 1,486

Thanks for the post. It is always good to hear when service works the way it is supposed to. I also have been very impressed with Winnebago Service.

Don & Bev Morgan Weyauwega WI, 05 Itasca Horizon 40KD, 400 HP Cummins, Delorme GPS LT 40, Toad 07 Saturn Vue AWD, Air Force One, TST 510 TPMS, Mayor of Weyauwega 2007 - 2013, Waupaca Co Board Supervisor 2010 - 2014
Petro is offline   Reply With Quote
Old 01-15-2009, 06:58 PM   #3
Winnebago Owner
Join Date: Dec 2001
Posts: 212
I've said it before and I'll say it again, Winnie is second to none when it comes to cust service and where ever I go and whoever I talk to I let them know that. IMO
2004 adventurer/22.5 workhorse....
jdsr is offline   Reply With Quote
Old 01-16-2009, 04:17 PM   #4
Join Date: Oct 2005
Location: Oh.
Posts: 317
Ditto the above! Excellent
fun time is offline   Reply With Quote
Old 01-17-2009, 03:09 PM   #5
Winnebago Master
Join Date: Mar 2005
Location: Northern Oklahoma
Posts: 871
Must depend a lot of what time of the month it is, who you happen to reach, and how busy with other things they are at that time.

wagonmaster2 is offline   Reply With Quote
Old 01-20-2009, 04:35 PM   #6
Winnebago Camper
Join Date: Dec 2005
Location: Summerfield Fl
Posts: 11
Send a message via Skype™ to disup
You can't please all the people all the time and as long as Winnie employs a sarcastic
Service Advisor named Bernie they will have unhappy customers.
disup is offline   Reply With Quote
Old 01-22-2009, 07:07 AM   #7
Winnebago Owner
ctcamper's Avatar
Join Date: Aug 2007
Posts: 57
Most of the guys are good there. They do, however, have a couple that are not good with customer relations. Thank goodness the good reps outweigh the bad Write names down and if someone you don't like answers, hang up and dial again.
I figure a company should take care of the customer esp. in an industry like this one. It is not like an automobile dealer where you can find a dealer around the next corner. Most of the time you have to travel many hours or miles to get subpar service from the dealer network and many times that involves long waits for service and multiple trips to and from the dealer. Nothing is worse than planning a trip and having something very inportant to the essential operation of a coach system go wrong, then having a dealer put you on the back burner for weeks.
2011 Allegro 32CA \ 2013 CRV toad
Previous:2007 Winnebago Class C
99' Winnebago Adventurer /Towables
ctcamper is offline   Reply With Quote
Old 01-22-2009, 09:30 AM   #8
Winnebago Camper
SnoDogs's Avatar
Join Date: Dec 2004
Location: Rhode Island
Posts: 9
I have also had excellent customer support in the past from the names mentioned in this thread AND MOST RECENT FROM Brian regarding a door actuator issue. So I would also like to say THANKS WINNIE!!
SnoDogs is offline   Reply With Quote

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Pulled the trigger (Part 2) -- thanks to you all!! FrankO General Maintenance and Repair 8 04-30-2007 06:13 PM
Thanks to all of you Belgique Winnebago General Discussions 10 12-22-2006 04:34 AM
new jotto desk and tire pro system thanks John Canfield Mark Bento Running Gear, Axles, Brakes, Wheels and Tires 6 10-14-2005 12:34 PM

» Featured Campgrounds

Reviews provided by


This website is not affiliated with or endorsed by Winnebago Industries or any of its affiliates. This is an independent, unofficial site.

All times are GMT -6. The time now is 07:11 PM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, vBulletin Solutions, Inc.