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Old 12-10-2007, 03:46 PM   #1
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I'm Impressed!!

Sent Winnie Customer Relations an Email over the weekend with some questions.

At 0830 I called Winnie on a separate issue: the mystery of the tow plug not giving juice for turn/brake. Jay spent a long time trying to run it down and we both came to the conclusion that it was a Ford issue...probably a fuse/relay. Jay pointed me in a good direction and we moved on. (I'm going to Ford tomorrow and swap out a relay and see if that fixes it). I'll report the results in that thread.

Well, an hour later Jay calls me in response to my email. We had a great conversation and I'm happy!

I'm very impressed that a Corp the size of Winnie is so responsive.
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Old 12-10-2007, 03:46 PM   #2
Winnie-Wise
 
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I'm Impressed!!

Sent Winnie Customer Relations an Email over the weekend with some questions.

At 0830 I called Winnie on a separate issue: the mystery of the tow plug not giving juice for turn/brake. Jay spent a long time trying to run it down and we both came to the conclusion that it was a Ford issue...probably a fuse/relay. Jay pointed me in a good direction and we moved on. (I'm going to Ford tomorrow and swap out a relay and see if that fixes it). I'll report the results in that thread.

Well, an hour later Jay calls me in response to my email. We had a great conversation and I'm happy!

I'm very impressed that a Corp the size of Winnie is so responsive.
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Old 12-11-2007, 04:19 AM   #3
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Winnie has taken very, very good care of us as well
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Old 12-11-2007, 06:16 AM   #4
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Ditto John's comments. Nothing but responsive and helpful.
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Old 12-11-2007, 06:24 AM   #5
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by John_Canfield:
Winnie has taken very, very good care of us as well </div></BLOCKQUOTE>

John;

That helps explain why there are so many of us Happy Campers.

Don
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Old 12-11-2007, 06:35 AM   #6
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Throw my vote in for Great Winne Customer Service!
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Old 12-11-2007, 07:25 AM   #7
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I have come to really appreciate the tremendous availablity of technical info they provide, especially for previous model years.

All of my inquiries with Bryan Funke and others in Winne customer support have been very positive and helpful to me.
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