We just took delivery on our 2022 Winnebago View 24D. After taking delivery, I had about a 1.5 hour drive to get it home. On the way, a large storm moved in. So I pulled into a Chevron/McDonald's combo that had spaces for trucks and RVs. I got some food and hunkered down.
Being in Florida, it as around 90 F. I decided to try out the more efficient 3,200-watt Cummins Onan® Diesel generator (
https://www.cummins.com/generators/onan-qd-3200) to run the A/C rather than leave the MB engine running.
I pushed the display button, waited, and then held down the Start button and it started right up. I turned the house A/C on and everything was great! I turned off the MB engine and sat down and started to eat (much needed after the delivery process took over 5 hours to complete).
About 15 minutes later, the A/C stopped and the generator just died. On the panel it said "Generator Alert". I tried a few more times and it wouldn't start (it would crank, but not start up). I gave up and turned back on the MB engine to keep cool for the rest of the storm.
The next day, I checked the generator. The oil was clean and 3/4 full, within the recommended range. The "Generator Alert" no longer displayed, but it still could not be started. I checked breakers and didn't see anything flipped. I read through Cummins manuals, watched 20+ YouTube videos, read the Winnebago View 2022 manuals, etc.
The only thing that I found that seemed relevant was in the
Cummins online manual (not provided with the RV), where it explained that there are only three causes of the "Generator Alert" message (see attachment).
It doesn't look like any of these are things that I can/should try to address myself. Am I missing something here?
Did I really run into an issue that requires a Cummins service call and technician after less than 1 hour of taking delivery?
I'd appreciate your feedback. Thank you.