I just had the motor go on my steps a few months ago. This is the second time in four years. The motor was replaced last time by the dealership about two years ago.
The most recent problem started when the steps would not extend, than they would extend, than finally they stopped working completely. I could hear a click when the door opened or closed, and the light under the steps would go on, so I was pretty confident the motor was getting power and needed to be replaced.
My steps did not have a Kwikee label on them, but the motor did have a part number (300-1457) and the control board had a part number (1510000172). With a little research, I was able to determine I had the Kwikee Revolution steps. Ordered the motor online ($117 plus shipping) and installed it without any problems. The steps now work fine.
In my case, the motor was held in place by two screws. It was a very simple installation. I'm definitely glad I took the time to do it myself. Saved at least $150-$200 by ordering the motor online and installing it myself. Like mentioned above, youtube has several videos on RV steps repair.
Word of advise, prior to removing the motor, make sure you secure the steps. They are heavy and it will make it easier to remove the motor since the gear (on the motor) is holding the steps in place. I actually placed my Craftsman toolbox under the steps to hold them in place. Once I removed the motor, the toolbox held the steps in place and prevented them from hitting me.
Good luck!
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John Rossi
2013 Itasca Sunstar 26HE
Firestone Airbags, Hellwig front/rear Anti-Sway Bars,
Rear Trac Bar, Safe-T-Plus, and 480 watt solar system.
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