Question about Winegard Trav'ler system.

[Jim_HiTek]

2002 Winnebago Journey.

Rig came with the Trav'ler automatic satellite seeking system.

I'm in a forest now for the first time since I bought the rig and the Trav'ler seems to seek continuously. It just keeps running. Longest I've let it run is 45 minutes, and that's because I was busy and forgot about it.

Naturally, I know that it just can't find any satellites but I'm wondering if there's any built in 'Give Up' command? Does it ever stop, or does it keep seeking until it dies from component failure? That would not be a good design or a good piece of software at all.

Anyone know if it ever stops seeking? The book was no help.

Thanks.

[LJowdy]

It will continue to seek. Obviously the tree's are blocking the signal Hold the power button and it will stop and park.

[mjeffrey]

Our Dish Trav'ler will give up but it takes a while.

If we are blocked to the southwest sky, then I configure to look for one eastern sky satellite just to get some of our channels.

[vsheetz]

My Traveler will give up after awhile. Does try for quite some time though.

[rk911]

my trav'let gives up after abt 10-15 min.

[Jim_HiTek]

Originally Posted by vsheetz

My Traveler will give up after awhile. Does try for quite some time though.

Originally Posted by rk911

my trav'let gives up after abt 10-15 min.

OK, that's good to hear. So if I wander off and forget it again, it'll likely turn off by itself.

[powercat_ras]

I have the Dish Network version it will stop searching and store the dish in about 20 minutes if the search fails.

[TonyDi]

Just like me, my Trav'ler give up after a short time.

[dennis45]

Originally Posted by Jim_HiTek

2002 Winnebago Journey.

Rig came with the Trav'ler automatic satellite seeking system.

I'm in a forest now for the first time since I bought the rig and the Trav'ler seems to seek continuously. It just keeps running. Longest I've let it run is 45 minutes, and that's because I was busy and forgot about it.

Naturally, I know that it just can't find any satellites but I'm wondering if there's any built in 'Give Up' command? Does it ever stop, or does it keep seeking until it dies from component failure? That would not be a good design or a good piece of software at all.

Anyone know if it ever stops seeking? The book was no help.

Thanks.

You could try calling Winegard Help. Leave them a message and if your lucky, they will call you back in a day or two. It took me over six weeks to get my Turret and control box repaired. They have without question, the WORST Customer Service of any company I have ever dealt with. I suppose it's because it's the only game in town and they can treat their customers as they wish.......

[Jim_HiTek]

Originally Posted by dennis45

You could try calling Winegard Help. Leave them a message and if your lucky, they will call you back in a day or two. It took me over six weeks to get my Turret and control box repaired. They have without question, the WORST Customer Service of any company I have ever dealt with. I suppose it's because it's the only game in town and they can treat their customers as they wish.......

HAH! Maybe so, but you sure can talk to someone when you're buying something from them!!

But, seriously, in my case, it's just that I don't know how it's suppose to work. Not that there's anything wrong with it. When I've been in the desert, or down in Mexico, it'll only take a couple minutes to seek and find the satellites. This is my first expirience with a 'no satellite found' situation...and no notification on the display. But I probably didn't wait long enough for it to shut down. I get nervous that it's going to wear itself out and break so I shut it off after 10 minutes of so.

Just wondered if it'll shut itself off. Since that one time I wandered off and forgot it.

[dennis45]

Originally Posted by Jim_HiTek

HAH! Maybe so, but you sure can talk to someone when you're buying something from them!!

But, seriously, in my case, it's just that I don't know how it's suppose to work. Not that there's anything wrong with it. When I've been in the desert, or down in Mexico, it'll only take a couple minutes to seek and find the satellites. This is my first expirience with a 'no satellite found' situation...and no notification on the display. But I probably didn't wait long enough for it to shut down. I get nervous that it's going to wear itself out and break so I shut it off after 10 minutes of so.

Just wondered if it'll shut itself off. Since that one time I wandered off and forgot it.

When you call the Help? Line, you get two,options. Press one for technical assistance or press 2 to purchase product.
If you go option one, all you can do is leave a message. Return calls are a maybe or not at all.
If you go option two, someone answers within minutes. But when they find out what you want, they give you the "he is on another call so I'll have him call" answer.
Funny thing is, they all work in the same office.
I was so frustrated with them. I've dealt with poor service many times but Winegard takes the top prize in the that regard.
The only person who answered the phone and gave a straight answer was the guy doing the repair in Quebec.

I hope this system outlasts me because the next time it quits, it's gone.

[reubenray]

When I had the dreaded "No LNB Voltage" issue Winegard never called me back. I got more info from this forum.