|
11-30-2007, 08:20 PM
|
#1
|
Winnebago Camper
Join Date: Mar 2006
Location: Huntley,Il Sun City
Posts: 33
|
I just replaced my Sleep number pump unit. I found Winnebago tape a bag with 2 caps to seal the chamber to the top of the Sleep number pump unit. The instruction on the bag " IMPORTANT Do Discard these Caps - Please store this bag inside the mattress before zipping it closed". When one the fittings crack I could have used the cap to seal the the chamber with was not leaking the and use its good fitting to inflate the the other chamber. This cost we few nights of no sleep! The good part of this story is the great service I received from Select Comfort. I called to get a replacment fitting the service rep asked if any other problems I told him that some digits on the controls are not working. So he sent a new pump assy with new controls and new hose kit for RVs. The new hose kit should keep the fitting from cracking.
Great service shipped free a UPS return label and no credit card number in case I did not return the old unit. --- Great Service!!
__________________
Frank & Jean
2005 Itasca 38R Suncruiser
|
|
|
11-30-2007, 08:20 PM
|
#2
|
Winnebago Camper
Join Date: Mar 2006
Location: Huntley,Il Sun City
Posts: 33
|
I just replaced my Sleep number pump unit. I found Winnebago tape a bag with 2 caps to seal the chamber to the top of the Sleep number pump unit. The instruction on the bag " IMPORTANT Do Discard these Caps - Please store this bag inside the mattress before zipping it closed". When one the fittings crack I could have used the cap to seal the the chamber with was not leaking the and use its good fitting to inflate the the other chamber. This cost we few nights of no sleep! The good part of this story is the great service I received from Select Comfort. I called to get a replacment fitting the service rep asked if any other problems I told him that some digits on the controls are not working. So he sent a new pump assy with new controls and new hose kit for RVs. The new hose kit should keep the fitting from cracking.
Great service shipped free a UPS return label and no credit card number in case I did not return the old unit. --- Great Service!!
__________________
Frank & Jean
2005 Itasca 38R Suncruiser
|
|
|
12-01-2007, 04:27 AM
|
#3
|
Winnie-Wise
Join Date: Aug 2004
Location: Zephyrhills, FL
Posts: 275
|
No, I don't know where my caps are.
Needed them this summer when the wife's side had a leak. Luckily, it was simply a loose connection at the air bladder fitting. Customer service indicated I should use cap - I didn't know I should have them. Where did you find yours?
I guess I should have them send me some.
__________________
'14 Winnebago Vista 35F, '14 GMC Terrain BlueOx Towing Pkg, SMI Stay-n-Play 49 States & 7 Provinces visited in MH | WIT W112365
|
|
|
12-01-2007, 04:41 AM
|
#4
|
Winnebago Master
Join Date: Jul 2003
Location: Seaford, VA
Posts: 1,046
|
Its great to hear of your good service. So many times we only hear of problems and not the satisfaction we get from dealing with a reasonable company. Happy Santa Month
__________________
Happy Trails! ICHN2GO, Seaford VA,
06, 34 Newmar Ventana
02 Jeep Liberty
|
|
|
12-01-2007, 08:21 AM
|
#5
|
Winnebago Camper
Join Date: Mar 2006
Location: Huntley,Il Sun City
Posts: 33
|
Caps where taped on the top of the pump unit - you need to remove the bed platform (4) screws to get at the pump.
__________________
Frank & Jean
2005 Itasca 38R Suncruiser
|
|
|
12-01-2007, 02:51 PM
|
#6
|
Winnie-Wise
Join Date: Aug 2004
Location: Zephyrhills, FL
Posts: 275
|
Thanks, Frank.
I'll look there!
__________________
'14 Winnebago Vista 35F, '14 GMC Terrain BlueOx Towing Pkg, SMI Stay-n-Play 49 States & 7 Provinces visited in MH | WIT W112365
|
|
|
12-01-2007, 05:35 PM
|
#7
|
Winnebago Camper
Join Date: Feb 2006
Location: Connecticut
Posts: 9
|
We had similar trouble with our pump and couldn't find the caps anywhere in the MH, but... we did find you a sleep number bed store in a local mall and they were more than happy to give us caps for the bed.
We also had a similar experience with SN customer service. Sent us a brand new pump to the campground we were staying at... no charge... no problems... no hassles.
|
|
|
12-01-2007, 07:37 PM
|
#8
|
Winnebago Camper
Join Date: Sep 2007
Posts: 17
|
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Frank (Wires) & Jean:
Caps where taped on the top of the pump unit - you need to remove the bed platform (4) screws to get at the pump. </div></BLOCKQUOTE>
Don't forget to release the shocks first! Yeah, from experience.
__________________
Bob K
|
|
|
12-02-2007, 07:28 AM
|
#9
|
Winnebago Camper
Join Date: May 2007
Location: South Carolina, Aiken
Posts: 45
|
I located my SN caps in the last section of my nap sack full of manuals.
My question is this, when I turn all the power off in the RV and leave it over night, most of the air has leaked out of the mattress. I was told by my dealer service man that that was normal as the mattress needs power to stay inflated.
Is that right? That doesn't seem right to me. Do I have a leak and should use the caps to insure that the mattress stays inflated even when all power is off?
Thanks in advance from this newby of two week and a babe in the woods relative to most things in my new RV.
__________________
Tom and Ellen
2016 Fleetwood Bounder 35K 30th Anniversary Edition
2015 GMAC Acadia
|
|
|
12-02-2007, 09:12 AM
|
#10
|
Winnebago Owner
Join Date: Oct 2007
Posts: 193
|
I have never had a sleep number bed. Is that pump a 12 volt or a 120 volt pump.
We do a lot of boondocking is why I ask.
__________________
2008 Winnebago Vectra 40TD
1999-2008 traded in Suncruiser 90,000 miles
|
|
|
12-02-2007, 09:33 AM
|
#11
|
Winnebago Owner
Join Date: Jun 2004
Location: IN summer/ TX winter
Posts: 81
|
Tom, that doesn't sound right to me either. We've 'boondocked' at WalMart and other places without power...and never had a problem.
It DID lose air on our trip out west....but we were going from higher altitude to lower (normal) one...to be expected.
Rose
__________________
'15 Navion 24G, '13 H Civic Hybrid //
Corky & Rescue Lizzy--backseat drivers (aka Shelties)
|
|
|
12-02-2007, 01:03 PM
|
#12
|
Winnebago Camper
Join Date: Mar 2006
Location: Huntley,Il Sun City
Posts: 33
|
If you are losing air over night check for very small cracks at the fitting at the air chamber. Use water with soap just like checking LP Gas line.- If ok use one of the caps to see if the pump is leaking.
The the fitting is must likely the problem - besure to get the RV Hose Kit this should solve the problem.
__________________
Frank & Jean
2005 Itasca 38R Suncruiser
|
|
|
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
|
|
Thread Tools |
Search this Thread |
|
|
Display Modes |
Linear Mode
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
» Recent Discussions |
|
|
|
|
|
|
|
|
|
|
|
|
|