They will do some painting and refinishing. I scratched up the clearcoat (all over the coach) while I was in Alaska and washed the coach (due to the amount of dirt and my bad technique.)
I was originally going to have CDI quote spraying new clearcoat but my Winnie service adviser said they might be able to buff the scratches out. They tried a small area and sure enough, the scratches could be eliminated. So Winnie wound up buffing the entire finish which had to be magnitudes less expensive than a new clearcoat.
They also refinished a basement door that CDI apparently messed up with the original finish. It was obvious that CDI tried to respray part of the door, and probably due to improper prep, the top coat of paint didn't stick properly to the original coat of paint.
Winnie seemed very eager to grab any repair business they were capable of performing. I wouldn't be a bit surprised if they would do body repairs vs replacement.
2005 Horizon 40AD, 2005 Jeep Liberty CRD