Magellan GPS Kaput

[CHIPPYSGT]

I have a problem with my Magellan 750Plus GPS. It quit working!

It has power to the control box and I pulled it out of the bracket. A small melted spot on the bottom. I shipped it off through the Winnie dealer in Roanoke. While still there the service guy called Magellan (I think) and talked for a few minutes. The service guy then told him to tell the customer that same thing and handed me the phone.

The guy on the other end told me that they didn't warranty the unit in motorhomes because they take too much of a beating. I asked him what good it was sitting on my desk; I know where I'm at then.

Winnie dealer shipped it off and was told it had sustained a power surge and any warranty would not be honored.

I just got home from two weeks in Charleston, SC Sunday and I called Village RV in Roseville, CA today, where I bought the Meridian new in August of '05.

They hooked me up with Winnie Owner Relations in Iowa. He's going to call the dealer in VA and walk him through the replacement process.

Right now I'm a happy camper. When I actually get the unit in hand I'll be a believing happy camper.

The Winnie Owner Relations guy, Joel, said since the unit was installed by them, Winnie would cover it. The motorhome is still under the original warranty. He couldn't believe it when I told him about it not being warrantied when in a motorhome.

I'll keep you posted regarding the actual box in hand.


Doug