jimandsue60
Senior Member
- Joined
- Aug 17, 2004
- Posts
- 621
We scheduled a visit at Forest City for some repairs on our new Vectra. Our original plans were from 3-5 days. Actual time at the factory was 10 work days.
We had a slide rub strip that was coming loose from the bottom of the right slide where the ramp is. When the slide was opened the rub strip would stick into the living room about a foot. They tipped the slide out and reworked the ramp area and rub strip. They then decided to rework the left slide. During this procedure some damage occured to the bottom of the left slide which added to our delay.
The loose rub strip was damageing the carpet so they started to replace the slide out carpet. After they started they noticed there was a color change with the new carpet so the decision was made to replace the entire carpet in the coach, which added to our delay. That meant that anything attached to the floor had to be removed. Our coach was virtually gutted except for the bathroom, kitchen area and fridge. After that was completed we had a list of nit picky things that needed to be corrected after the interior was reinsatlled.
We also decided to remove the center isle carpet and have them install matching tile, which came out very nice, Thanks Jason.
We also had the 2 ceiling fans (which were noisy) replaced, some cosmetic issues repaired, ride height adjusted, some front mask areas trimmed and a few other minor items.
Sometimes this process can be extremly frustrating but we are very satisfied with the results. We found that we had to inspect some repairs closely as some things did slip by their quality control. We believe Bryan, Chuck and the crew did everthing they could do to make us happy.
The only outstanding item we have is the engine monitor display and checklist which changes it backlighting from white to black on its own.
Jim
We had a slide rub strip that was coming loose from the bottom of the right slide where the ramp is. When the slide was opened the rub strip would stick into the living room about a foot. They tipped the slide out and reworked the ramp area and rub strip. They then decided to rework the left slide. During this procedure some damage occured to the bottom of the left slide which added to our delay.
The loose rub strip was damageing the carpet so they started to replace the slide out carpet. After they started they noticed there was a color change with the new carpet so the decision was made to replace the entire carpet in the coach, which added to our delay. That meant that anything attached to the floor had to be removed. Our coach was virtually gutted except for the bathroom, kitchen area and fridge. After that was completed we had a list of nit picky things that needed to be corrected after the interior was reinsatlled.
We also decided to remove the center isle carpet and have them install matching tile, which came out very nice, Thanks Jason.
We also had the 2 ceiling fans (which were noisy) replaced, some cosmetic issues repaired, ride height adjusted, some front mask areas trimmed and a few other minor items.
Sometimes this process can be extremly frustrating but we are very satisfied with the results. We found that we had to inspect some repairs closely as some things did slip by their quality control. We believe Bryan, Chuck and the crew did everthing they could do to make us happy.
The only outstanding item we have is the engine monitor display and checklist which changes it backlighting from white to black on its own.
Jim
