Newbie Surprise or Nontypical Response

[butler]

We all have our story. We retired and are blessed to have ability to buy a new motorhome for adventure. We intend to use it half dozen times a year and felt we would be happy with the Sunstar. First adventure was successful with a list of to do’s generated. One of the more important items is a locking gas cap or fuel port cover. Called our dealer parts department and the fellow recommends we call Winnebago. He explained that W would respond to us and not to him. Seems illogical for W to respond to one time $200K customer and not respond to a General RV multi million dealer rep. If there is a phone number for W with high confidence of response i would gladly use it. Just seemed awkward the so called dealer i bought from had this recommendation. Nontypical i hope.

 

[be happy]

Two ideas for your problem comes to mind. One give Lichtsinn RV a call. They are the go to Winnebago folks and may be able to help. Lichtsinn RV | Winnebago RV Sales, RV Parts and RV Service Dealer

You might also just go to automotive store and get a locking cap.

 

[creativepart]

Glad you have found a motorhome for future trips.

But you have a perception that is typical but incorrect. Buying a Winnebago or any other brand RV is totally different than buying a Ford, or Chevy or any other brand car.

Calling the dealer, or the manufacturer, for something “custom” or anything not part of your original motorhome will be met with blank stares. That’s why General RV doesn’t know the answer, but Winnebago won’t likely know the answer either.

See, Winnebago doesn’t put locking gas caps on any of their motorhomes, so they won’t know what to tell you to buy. If you want to get a locking gas cap do as be happy suggests and go buy one at an auto parts store. There is nothing about the fuel cap on your Winnebago that is unique to your RV.

I’m saying if you want to modify your RV, even with something as minor as a locking gas cap it is up to you to discover what will work. Much of owning a motorhome is figuring out how to make it work, and how to make it work for you.

The chassis of your Sunstar is a Ford F53. So, anything chassis related is still a Ford part.

As to a locking fuel hatch cover (I see you asked about one of those earlier)… nothing like that exists.

Stolen fuel from motorhomes is probably so rare of an occurrence that it’s a problem that hasn’t needed to be solved.

 

[Knightly-WO]

I ordered a 2007 Itasca Sunrise through a dealer. The rig had to be built first so I had a chance to add certain features that I wanted. One of those items was a locking gas hatch cover. The RV was delivered to the dealer about 3 months later and I noticed that it did not have the locking hatch cover. I informed the dealer then took possession. I later received a call from the dealer to bring the rig to have the lock installed. I guess there was a time that Winnebgo did have locked gas hatch covers.

 

[ARKBIZ44]

We all have our story. We retired and are blessed to have ability to buy a new motorhome for adventure. We intend to use it half dozen times a year and felt we would be happy with the Sunstar. First adventure was successful with a list of to do’s generated. One of the more important items is a locking gas cap or fuel port cover. Called our dealer parts department and the fellow recommends we call Winnebago. He explained that W would respond to us and not to him. Seems illogical for W to respond to one time $200K customer and not respond to a General RV multi million dealer rep. If there is a phone number for W with high confidence of response i would gladly use it. Just seemed awkward the so called dealer i bought from had this recommendation. Nontypical i hope.

My understanding is that WGO ceased selling parts outside their dealer network.

 

[Pointyears]

My understanding is that WGO ceased selling parts outside their dealer network.

In which case General RV shouldn’t have punted.

 

[Ted Fyden]

I also wanted a locking gas cap for my RV. F53 chassis. I went to auto parts store and asked for a ford locking gas cap. when they were asking questions, they don't have Winnebago in their system, so I said any ford gas and then I said F350 gas just to give them something to put in. I their computers ask that to find parts. Walla! Locking gas cap that fits FORD F53.

 

[wyocamper-WO]

I bought this one and it fits perfectly.

https://www.amazon.com/dp/B000C7YQ2Y