Back to the subject OP. Had ours a couple of weeks now, just driveway camped to get a feel and outfit ahead our first planned trip in a week. Observations so far, from good to bad:
Design A+
The sum of convenience, lighting, counter space, thoughtful little items like blue lighting, under cabinet, and in drawers, multiple tables, storage, etc put the WB ahead of other manufacturers by a good margin for us. The newer components are truly energy efficient and I can run comfortably off of 15A while in a driveway
WB Customer support A+
Had several interactions from them requesting either specific model info and part numbers, to tech help, to use of their online resources and everyone without exception was helpful, courteous, and quick to respond if they didn’t have the information handy. Refreshingly personal and enthusiastic
MB B-
The Sprinter chassis drives beautifully for how much it’s carrying. I added Sumos front and rear and it is improved roll stability and ride noticeably. The front end feels a little vague or sloppy with tire pressures at temp corrected 61. Not sure if this is just the nature of the beast or more a tire design/loading issue. Where it loses points, and I fault WB as well on this despite the fact it’s the upgraded MBUX spec, it is apparently built on a commercial use chassis that is missing a number of the active safety and convenience items found on lower spec passenger van chassis. Specifically no TPMS, not even the basic low pressure warning found on every passenger car sold. Also despite all the other active features from adaptive cruise to alert monitor to lane keeping there is no blind spot monitor. Also it appears the mirrors do not fold at all, not only not electric like in the owners manual, but no manual folding either, which is really a PITA given how far out they stick, and means damage if they are accidentally moved
Construction C-
Just a bunch of lack of attention to detail stuff I would never accept in my own or a contractors work - seams uneven, excess adhesive, crappy, really crappy faux wood veneers that are not very durable and would probably have been easier to use wood on. Hardly premium stuff. The white euro style cabinets are better and I’m really glad I didn’t opt for the mahogany throughout look that would have meant the cheap veneer every where. The veneered particle board per its nature will strip easily, and I’ve already had to epoxy backfill and re-screw half a dozen screws that were lose and could not be tightened
Dealer prep D
Although this is not WB, they (General RV) are a large dealer and represent the brand. The walkthrough was very rushed and they were obviously on a time line. This was one of the items they wanted to charge over $1K (I didn’t) for the “spend as long as you need” prepping and going over the RV with you. I got a chance to see the unit before it was prepped and they did nothing but wash it. They should have just said read the manuals and call the manufacturer and appliance companies if you have any questions. They never mentioned that each individual appliance component needs to be individually registered in order to get warranty protection (they do).
The sales and finance people were pleasant and efficient, they gave me the best price by close to $10K over anywhere else, but the experience was big box, and were it not for the fact I’m a big DIY anal retentive tech/gear head I could see this being a very frustrating experience. For me it’s just an annoyance but still disappointing for a product this expensive