I tried to order a piece of door hardware that I broke on my 2022 Micro Minnie. The dealer asked for pictures of the broken part as well as a VIN, which I supplied.
When I hadn't heard back from my dealer after a half day or so I emailed Winnebago to see if I could expedite the process. (4/17/24)
In the meantime the dealer called me back (the next day) She explained that no parts catalog exists to look up he parts for Winnebago Towables. She offered up that she thought that she found what I needed in their parts room and she measured it and sent me a picture.
Thankfully, it seemed correct, even though aftermarket.
She was nice enough to send it UPS after I paid for it.
She did an amazing job with nothing but the picture to work with.
Today, nearly 2 weeks later, Winnebago replied with a part number.
Two gripes: Why can't a consumer or even a dealer look up parts to fix one of these trailers?
And why does it take nearly two weeks to get any kind of answer?
When I hadn't heard back from my dealer after a half day or so I emailed Winnebago to see if I could expedite the process. (4/17/24)
In the meantime the dealer called me back (the next day) She explained that no parts catalog exists to look up he parts for Winnebago Towables. She offered up that she thought that she found what I needed in their parts room and she measured it and sent me a picture.
Thankfully, it seemed correct, even though aftermarket.
She was nice enough to send it UPS after I paid for it.
She did an amazing job with nothing but the picture to work with.
Today, nearly 2 weeks later, Winnebago replied with a part number.
Two gripes: Why can't a consumer or even a dealer look up parts to fix one of these trailers?
And why does it take nearly two weeks to get any kind of answer?
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