Let me check what you mean?
The water won't go in the tube at either point?
Or it goes in but doesn't get to the tank?
Not clear in the picture if the water is coming out of the end of a clear tube or is it coming out near a tube. Not sure what I'm seeing!
Click this snip of what the drawings show at this spot near the two fresh tanks.

If the tanks are full, any added water may be coming out of the end of the overflow when you put water in gravity or pressure!
If the tube that goes to the pump is pulled loose water would run out the fitting that is left on the tank.
Any chance of freeze damage breaking one of the elbows where water would pour out?
A different thought might be to check the tank drain on the other end is closed! No chance it is open and water it running across insulation to come out and confuse us where it comes from exactly?
I'm always hoping I missed something like that if it keeps me from having to fix something bigger!
Good luck with the chase and let us know how it goes?
