2012 Journey 36M Water Pump Fuse or Switch Failure?

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Member Title: 2012 Journey 36 M water pump issue.
A member with a 2012 Journey 36M reported a 12V water pump that stopped working, with no voltage showing at the pump despite the pump being fairly new. They had already checked several likely fuse locations, including under the bed, the left front compartment fuse panel, and the left rear 110V compartment, but could not find the correct fuse.

The main takeaway is that while the original question focused on the fuse location, the replies shifted toward the pump switch and circuit tracing as...
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Cooperhawk

Senior Member
Joined
Jun 7, 2013
Posts
4,004
Location
5 miles south of Lakeville, Mn
I've tried the search and I've searched the RV but I cannot find the fuse for the 12v water pump in our Journey. It just quit working and my test light tells me there is no voltage at the pump, (which is fairly new). I've looked under the bed, at the fuse panel in the left front compartment, and even in the 110v compartment in the left rear with no luck.
Can anyone tell me where it is?
 
Is there a switch turned off? And it may be connected to another circuit. Check all the fuses.
 
Ok, pull the switch if you can and test if its getting power. Chase the lack of power until the break is found.
 
Most of the time when we see this kind of issue it turns out to be the switch. It certainly could be a fuse, wiring or the pump itself but we’ve seen a number of folks report finding a faulty pump switch. Start with the easy stuff and then move on from there.
 
I once had a similar issue with my fresh water pump only to discover that one wire that connected to the multi-point switch relay (mounted next to the pump) had come loose preventing the pump operation. I believe that the vibrations from the pump caused this. I tightened the connections and the problem was fixed.
 
We don't get the schematics any more, so it is more hunt and peck, so we will need to get details from you.
First big one is how many switches you have to control the water pump? One at monitor panel. one at wet bay? And one for use inside like near the bath, maybe? Have you tried all the switches to verify it is a full system failure, not just a single switch?
At the pump, and when it is not working, do you get 12 Volt battery and ground? Can you tell us which is missing?
I suspect you are not getting ground to the pump but checking which is missing will cut the chase in half!
I assume this fuse is good?
mon fuse.jpg

I'm going with the idea that the ground signal is not getting to the pump but more info is needed!
 
The two inside switches light up when pressed, but the one in the wet bay does not. The problem is the wet bay switch is very difficult to get to. I need to pull the entire panel off to get to the back of it and its just too hot here right now to deal with it. They are predicting over 100 today.
 
My water pump switch in the wet bay with the pump does not light up either. The two switches inside the coach do light up. However, the 8-pin switch in the bathroom has had issues with the light going out. Switch still worked, just no light. I replaced the bathroom switch once at the 6-year point, and again, now at the 16-year point.
 
Okay, fully understand doing it when not a killer!
And there may be a less intensive way to go about finding a solution as there are different ways to go. yopu have a far different sytem than many, an dthat may be the part that is failing, so I will suggest a second method and let you choose if when and which to try first! Lots of things look simple on paper!
Between the 2010 and 2012 model of that RV, they changed to a solid state model which may be the problem point???
Electrical drawings don't show things that are nice to locate when I don't know the RV as well!! So some guessing involved?
control.jpg
Smallish box stuck on the wall and hiding?
They show us a box that has three lugs that may be connections from three switches for the pump. In this layout it looks like they are switching ground and that is good for solid state items. Bit of guess until we get some things ID'd better than my guessing!
pump control.jpg

IF and when you can get to this and check the ID stamped on the wires, we can then verify if that idea is correct. The ID should be the last 2-4 letters at the last of a long string of info. Most we don't need but if you can find what wire is on which lug, we can get a better feel for it being correct!
I do see I missed and said the last lug on left but meant to be last lug on right goes to pump!
This is what the ID chart shows if I am guessing right???
Screenshot 2026-03-19 121836.png

I'm hoping you might find that last lug on RIGHT is a loose connection?? If not getting ground there and none of the three on LEFT are getting ground, we may be in deep water as we need to find why no ground gets here to pass on?

Hopes and prayers and finger crossed?
 

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