Ok, time to get to know the beast and one area that is a common issue to know about!
We normally call the battery that starts the engine "chassis" battery as it comes as a stripped down chassis to Winebago where they build the house on top and we call that the coach battery group!
But the "simple" batteries are one of the harder things to get to know as they are simple but tricky!
Big thing to know about motorhomes is that there are those two battery groups and they work seperately and connect together at other times. So you get a confusing issue, both of what powers items and also how each gets charged or runs down!
Let me start with the very basics to clear some things there first.
The chassis battery operation is what we expect to have in any truck or car. They power truck things like headlights, horn, and wipers that a truck would have. They charge off the engine alternator just pretty much like a truck! But with some extra duty involved!
The coach batteries are what run the parts that make it an RV! That includes starting the generator, running inside lights, fans, and controls on furnace, etc. That group gets charged in different ways at different times. When we plug into power or run generator, there is a converter that changes 110AC to 12VDC to runs things and charge the coach batteries.
The first big hangup is that both chassis and coach have things that gradually run either set down, if given a chance and time. Ignition and radio presets are on the chassis and work to slowly kill it.
But it sound like your problem is the coach batteries are likely down and not cranking the generator, as a first guess! Those can get run down, even if we have the battery disconnect switch turned off! They want the safety items like CO and propane detectors left on, even when we turn the disconnect off. No filling the RV with propane and coming back to turn on the lights??
Is this RV new to you and you don't know history? That is when dealers often sell us RV that have had the battery abused while on the lot and they are often a big question if they are still good or damaged! UGLY story behind all that!
Some basics to see how it may work out?
This is a drawing of the main place where we need to know what is going on and how each group should connect to the other.
Somewhere in a compartment, there should be a label like this:
Under that cover, there should be this set of connections and items.
This can be a mind bender at first but not TOOO hard to follow and it is important to know to avoid long term trouble! The green line is how the chassis battery gets connected to a "mode solenoid". That name is just a relay or switch by a different name!
When the engine runs or we hold a switch near the drivers that has had different names at different times, this relay closes and connect left chassis battery to right coach batteries! That switch may be called/labeled AUX, boost, etc. but it is a handy thing to know about! When we push the switch, it closes this mode solenoid and we can do a "jump start" for a weak chassis/start battery! If the chassis battery is run down we get a jump start without getting cables out!
But the main important thing this solenoid does is connect the two batteries together as we dirve to the next site! Kind of slow and we need to drive quite a ways to get full charge as charging is really slow, but it helps!
Power from green line goes through solenoid to red line and then to disconnect relay. If relay is closed, power goes through to orange line and out to generator to start!
But to get the genrator to crank? We are far better if we first start the RV engine as it is more likely to start easier. That should connect the alternator and chassis battery to the coach batteris before we try to crank the generator. Since we don't start it as often, it often takes longer to crank enough to get fuel to it and let it start.
This is a place where many find a meter to test voltage is needed, but we can do some looking at what might be wrong without the meter.
When you are plugged in or generator running, either of those should power a converter that changes the 110AC to 12VDC. That should make the inside lights and such all good even if the coach batteries are dead! But the battery disconnect switch has to be ON, to make things work OR get charge to the coach batteries from the converter!
WHEW! Info overload??

Main points are starting RV engine should make the coach batteries get a little power and let you crank the generator off the alternator? If generator starts or plug in, the converter should then be able to slowly charge those coach batteries but it is a slow 6-8 hour process that can't be rushed.
Hope that is not too much at once but all important things to know for future!