That $2000 sounds very much like tipping to increase profits!
Do nothing to warrant the extra but insist it is needed!
But welcome to the Winnebago group and maybe they can impress you with the amount they TRY to help?
If you've not found the sites for info, here are some to get into finding what you've bought!
Home site
https://www.winnebago.com/
Under the "owners" tab you get a large list of potentially helpful info! They seem to actually care if you can find or fix things on a Winnebago!
Far from perfect, but I'd be lying if I told you life was perfect!
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Richard
Why no RV year, make and floorplan on MY signature as we suggest for others?
I currently DO NOT have one!