Free 7 Day Trial RV GPS App RV Trip Planner Campground Reviews RV Maintenance Free 7 Day Trial ×
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 03-04-2010, 06:27 PM   #1
Winnebago Master
 
Wayne M's Avatar
 
Join Date: Aug 2008
Location: Texas
Posts: 1,285
Thumbs up Winnebago Stands Up To Their Warranties

My 2008 Winnebago Destination was purchased in August of 2008. After our last trip, I had a few problems that needed attention. So, I put it in the Service Shop of Holiday World of Houston (South) for the repairs. To wit:
1 - Driver slide-out making horrible banshee screeching noise when retracting
2 - Door awning would not extend or retract without holding the button in. After three seconds it should continue to move until fully extended or retracted. Also, Wind Sensor lights would not come on.
3 - Both front compartments have paint peeling and rusting
4 - Roof sealant needs inspection at one spot that appears different
5 - Missing one front amber marker cover
6 - Identify part on driver slide - middle, 1 foot from top edge.

1- They found a broken pin on a roller for #1 and fixed and greased the slide mechanism.
2 - Replaced awing controller for door awning
3 - Sanded and repainted both front compartments
4 - Roof sealant does not need work
5 - Replaced amber marker light.
6 - Identified part on driver slide as a drain-out for awning locking system.

Now the amber light was missing because of a helium filled balloon, with an object on a string, striking against the windshield and dragging up as we were traveling 65 mph on the Interstate.

Everything I mentioned was covered under Winnebago original warranty. Different parts have different warranties, such as the awning by A&E are 2 or 3 years. I'm not sure of all the different time frames on the different warranties, but Holiday World of Houston was the primary contact for all work and they received the authorizations from Winnebago.

So, thank you Winnebago for backing up your product, and thank you Holiday World for your work and help in fixing the problem areas.

Well done.

Of course, if it breaks in a week I'll recant this post!!!

p.s., my part of the cost was for the amber cover purchase and replacment for $12 and some pennies.
__________________
Wayne MSGT USMC (Ret) & Earlene (CinCHouse)
2015 Winnebago Tour 42QD 2008 Winnebago Destination 39W
(RVM-14) It is what it is, and then it is what you make of it.
Wayne M is offline   Reply With Quote
Old 03-05-2010, 02:30 AM   #2
Winnebago Owner
 
Join Date: Nov 2006
Location: Hangin' with Sacs and the Pins
Posts: 135
WayneM..It is always great to read when someone has a positive experience! I know someone who just bought a Winnebago product - and I am hoping he has the same experience.
__________________
MM
*MonacoMama with the 2 Pins & SacsTC Nearby*
*2007 Monaco Diplomat 40' SFT<>2006 Chevy VortecMax Toad<>2006 Buick Lucerne Leading the Way*
MonacoMama is offline   Reply With Quote
Old 03-05-2010, 06:22 AM   #3
Winnie-Wise
 
Rocket Heart's Avatar
 
Join Date: Mar 2008
Posts: 282
Yes sir - that's the good side - need to hear more success stories instead of just the messed up ones - I am sure the good outweighs the bad.
__________________
Tom "Rocket Heart" Emahiser
No RV at the present time.
Rocket Heart is offline   Reply With Quote
Old 03-05-2010, 06:55 AM   #4
Winnebago Owner
 
jackrobinryan's Avatar
 
Join Date: Oct 2006
Location: wherever
Posts: 50
Bought my '07 38T from Beckleys in Thurmont Md on Nov 3, 2006. One or two PDI issues to resolve before bringing it home the next day. Haven't had a need to go back in 3 years.

Only 2 warranty issues since then. A norcold fridge problem identified and fixed in less than 20 minutes by a great tech at Howards RV center in Wilmington NC. (thanks to the parts guy there who had a couple of needed spare kits under his desk, because he knew he would see more of these problems) Good people there really saved our trip.

And a failing converter, which was shipped directly to me for swapout, saving time and effort of a trip to a dealer.

Make a good product, in the first place, and there are lots of untold, positive stories.
__________________
2007 Adventurer 38T w/
sway & trac bars, Koni FSDs and SafeT+
2006 Jeep Liberty toad
jackrobinryan is offline   Reply With Quote
Old 03-05-2010, 11:07 AM   #5
Winnebago Owner
 
Join Date: Dec 2001
Posts: 211
I think winnie is a first rate,stand behind their product company. I think they go above and beyond and their cust ser reps act like they love their jobs and us as customers. I WONT but anything else.
__________________
2004 adventurer/22.5 workhorse....
jdsr is offline   Reply With Quote
Old 03-05-2010, 12:12 PM   #6
Winnie-Wise
 
Chuck 1935's Avatar
 
Join Date: Sep 2008
Location: Shadow Hills,CA 91040
Posts: 268
I bought my used Winnebago two years ago. Anytime I have had a question about something on the Coach I have called Winn. tech services and they have been very helpful in resolving what ever issues I had called about. Great customer support !!
This irv2 web site has such great and helpful hands on information. I have been able to pick up some very useful information from people that have done a particular job and have been kind enough to share there expoeriance and shortcuts. Thanks for all of your posts.
__________________
NOTE; I am not responsible for typos, poor grammer or misspelled word !
04 Itasca, Meridian 34H, 330 Cat/2003 CR V Toad
1933 Ford 3 Window,as seen in Bye Bye Birdie
Pvt. E1 Retired, Shadow Hills,Ca.
Chuck 1935 is offline   Reply With Quote
Old 03-06-2010, 03:37 PM   #7
Winnebago Owner
 
Join Date: Apr 2005
Posts: 155
I have had the same great experiences with winnie........people should really consider this when they buy one of these houses on wheels. We hear so many horror stories about other manufacturers and that is why winnie is head and shoulders above the competition AND why they are still around making great coaches.
__________________
Jim, MJ & Spirit Bear
2005 Prevost Royale, XLII
Jeep Wrangler Sahara...toad
jtharley is offline   Reply With Quote
Old 03-07-2010, 11:48 AM   #8
Winnie-Wise
 
hamguy's Avatar
 
Join Date: Nov 2003
Location: Mesa, AZ USA
Posts: 263
Interesting about giving a company or product kudos. If someone says they had a failure on the left front lug nuts, invariably 4-5 others will post they had similar/exact same problem. It is rare (understandably) that someone first posts, "you know, I have never had a problem with the left front lug nuts."

Just an observation.
__________________
Wretched excess is just barely enough.

2002 Itasca Suncruiser - WH Chassis - 35U - 2006 Jeep Liberty
hamguy is offline   Reply With Quote
Old 03-08-2010, 03:28 PM   #9
Winnebago Camper
 
Campingman's Avatar
 
Join Date: Nov 2009
Location: Big Bear Ca.(Sugarloaf)
Posts: 40
Quote:
Originally Posted by hamguy View Post
Interesting about giving a company or product kudos. If someone says they had a failure on the left front lug nuts, invariably 4-5 others will post they had similar/exact same problem. It is rare (understandably) that someone first posts, "you know, I have never had a problem with the left front lug nuts."

Just an observation.
__________________
Mark & Carole RVM54
What a long strange trip it's been.
2016 Cherokee 254Q 6743#s wet, 2016 F-150SC Sport 2.7 EcoBoost (curb weight 4940#s)
ProPride P3 1400#Bars.
Campingman is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Winnebago Industries Factory Service Center DOES NOT accept Extended Warranties ChrisKW Winnebago General Discussions 20 12-02-2015 01:16 PM
Jack Stands Finhawk General Maintenance and Repair 6 02-08-2008 04:12 PM
Jack Stands for 2005 Adventurer gtcoatie Winnebago Class A Motorhomes 7 01-09-2008 09:46 AM
When will Winnebago start putting LCD's in their Adventurers? RV 4 2 General Maintenance and Repair 14 11-24-2006 03:23 PM
Extended Warranties - A good idea? Foxhound Winnebago General Discussions 13 04-28-2005 04:08 AM

» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Winnebago Industries or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 09:25 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2021, vBulletin Solutions, Inc.
×