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12-08-2014, 03:01 AM
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#1
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Winnie-Wise
Join Date: Nov 2014
Location: Washington State
Posts: 307
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Warranty Service in Seattle/Tacoma?
Can anyone say where to go for service? And more importantly, where NOT to go?
I am considering Uhlman in Centralia, or Poulsbo RV...
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12-08-2014, 05:59 AM
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#2
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Winnebago Owner
Join Date: Aug 2009
Location: Saddlebrooke, AZ
Posts: 213
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Roy Robinson in Marysville is OK...
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2009 WGO Tour 40TD
2012 Honda Fit Sport 5sp
Saddlebrooke, AZ
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12-08-2014, 07:17 AM
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#3
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Winnie-Wise
Join Date: Nov 2009
Posts: 346
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We visit Kent quite often as our son lives there, we have been happy with Poulsbo RV.
Actually our MH is in Kent now.
__________________
2012 Winnebago Journey 36M Cummins 360
2014 Jeep Cherokee Limited, Air Force One
277 Campgrounds, 1350 nights camping since 2009 and 61 K Winnebago miles
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12-08-2014, 10:15 AM
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#4
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Winnebago Owner
Join Date: Aug 2013
Location: Western Washington
Posts: 55
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I have no complaints about the warranty work I have had done at Poulsbo in Kent.
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2013 Winnebago Vista 27N
2013 Honda CR-V
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12-08-2014, 09:03 PM
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#5
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Winnebago Owner
Join Date: Mar 2002
Location: Western WA
Posts: 209
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What kind of warranty work? You do not always have to go to a dealer to get things done. I've had basement A/C work done by Infinity Coach in Sumner - they are/were an authorized Coleman Warranty Service provider. Camping World in Fife replaced an HWH jack under warranty for me. Cummins NW for engine work and Valley Freightliner for Freightliner items. Purely Winnebago body/coach items, yes a dealer may be the best option.
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'07 Winnebago Journey 34H, ISB-02, MH2500
Toad - '08 Ford Taurus X
Blue Ox, Aventa
US Gear UBS
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12-09-2014, 12:01 AM
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#6
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Winnie-Wise
Join Date: Nov 2014
Location: Washington State
Posts: 307
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FleetMan I didn't know that
The coach I am picking up is a new - but 2014 - model, and I'm thinking it may have some "lot rot" warranty issues.
So I can just take it to authorized repair stations for the various components?
What is the process for getting pre-approval from Winnebago - or do you have to?
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12-09-2014, 02:14 AM
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#7
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Winnie-Wise
Join Date: Jul 2010
Location: on a constant, around the country, trip!
Posts: 404
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It might be a little far north for you, but I have had excellent results with Roy Robinson in Marysville. If a diesel model, also several times, excellent service at Mount Vernon Freightliner, and once at Pacific Freightliner. Just call for an appointment first, for best results. I never had to get pre-approval from Winnebago, but if needed, Roy Robinson took care of it.
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2010 Journey 39n - 2017 Jeep Cherokee Trailhawk - this our 13th year living aboard, travelling and visiting the Pacific NW, summer 2023
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12-09-2014, 06:42 AM
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#8
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Winnebago Owner
Join Date: Mar 2002
Location: Western WA
Posts: 209
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Quote:
Originally Posted by danhannah
The coach I am picking up is a new - but 2014 - model, and I'm thinking it may have some "lot rot" warranty issues.
So I can just take it to authorized repair stations for the various components?
What is the process for getting pre-approval from Winnebago - or do you have to?
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I had warranty/recall issues with Coleman for the A/C, HWH for the jack and Cummins for the engine. I got pre approval from Coleman and HWH and had the repairs done closer to home. Coleman was a recall issue, HWH forwarded the replacement part to Camping World, I went directly to the Cummins shop and had no problems. I did have a toilet problem which I repaired myself but the dealer, Roy Robinson in Marysville provided the repair part - a water valve - under warranty. If you have any Freightliner problems, I would recommend the shop in Mount Vernon over the one just north of Sumner, primarily because they are definitely more "truck" oriented rather than MH.
__________________
'07 Winnebago Journey 34H, ISB-02, MH2500
Toad - '08 Ford Taurus X
Blue Ox, Aventa
US Gear UBS
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12-09-2014, 11:00 PM
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#9
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Winnie-Wise
Join Date: Nov 2014
Location: Washington State
Posts: 307
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Thanks for the tips
I appreciate the notes and everybody's comments about warranty service.
It seems the Fife camping world does not have the bad rep that some of the Camping World stores have. That's great.
I guess my main concern is the slides - I've read a lot of problems with them, and it seems they need to be carefully adjusted and still sometimes fail.
Crossing my fingers on the slides and the jacks! I can fix almost everything else myself, and sometimes I prefer to, if I can get the parts.
Anybody used Uhlmans in Centralia? They are a Ford dealer as well, so I thought maybe that would be a good place to go.
To Maysville from Shelton - I may need a passport!
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12-10-2014, 03:46 PM
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#10
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Winnebago Owner
Join Date: Nov 2009
Location: Olympia WA
Posts: 80
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we purchased at Uhlmans and have used them for various repairs. they have a good shop
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2012 Journey 36m
Ed
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12-10-2014, 06:40 PM
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#11
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Winnebago Master
Join Date: Jun 2013
Location: Full-timer/volunteer w/SOWERS
Posts: 2,740
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Quote:
Originally Posted by danhannah
Can anyone say where to go for service? And more importantly, where NOT to go?
I am considering Uhlman in Centralia, or Poulsbo RV...
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Check out Henderson's ( Henderson's Line-Up Brake & RV Inc.). They have a great reputation. They are located in Grants Pass, OR. We are going to them in January. I chose them because of the 148 5 star reviews and postings by folks on this forum. I know Poulsbo had a not too healthy reputation at one time and I had issues with them. They may have corrected the service problems since then.
Rick Y
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Rick & Melissa Young & Dawson (RIP), 2011 Meridian 40U, FL XCL, ISL 380HP/DEF, Al 3000 MH, 2014 Honda CR-V, SMI AF1, Blue Ox TruCenter & tow equip.,EEZTire TPMS.
Servants On Wheels Ever Ready. Best job we ever paid to do . (full time volunteers)
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12-11-2014, 07:21 AM
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#12
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Winnie-Wise
Join Date: Nov 2009
Posts: 346
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Least of my worries are slides and jacks. We have been almost trouble free in the 3 years we have owned our unit
__________________
2012 Winnebago Journey 36M Cummins 360
2014 Jeep Cherokee Limited, Air Force One
277 Campgrounds, 1350 nights camping since 2009 and 61 K Winnebago miles
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