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Old 10-02-2017, 01:07 PM   #1
Winnebago Watcher
Join Date: Oct 2017
Location: Knoxville
Posts: 4
Tennessee has joined with Era

Please don't take the failures of the Vols football team as spreading to Winny owners (Jones gets all the credit), but after much research and shopping, I've just purchased a 2009 Era XL with low miles.

Though very happy with the purchase, I have several issues I'd like to clear up moving forward. Years ago I owned a Class A Safari, and now have decided to go incognito. Anyway, I made the mistake of calling Winnebago to ask questions, with the result being some type of order, but after being on hold for 90 minutes, I finally received a message that they "would call back at their earliest convenience". Two or 3 days later, I received a call ( which of course I couldn't take at the time), apologizing they were returning the call and that they have been very busy.

Can I expect this being the norm from corporate?
Jefscott is offline   Reply With Quote
Old 11-01-2017, 05:24 PM   #2
Winnebago Camper
Join Date: Nov 2017
Posts: 12
Most likely, as I have not had any luck with them. I got more help at a Camping World parts desk than anyplace else. I went in and waited for the morning rush to clear out and then went over and started taking to a lady, who turned out to be the service manager. She answered every question I had between customers.
BTW, I live in west Tennessee where the good football is being played by the ranked Tigers... (Now I am waiting for either end of the state to bring back basketball success.)
vonheise is offline   Reply With Quote

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