The Nova kool R4500 on our 2018 Travato quit last week. It has a 2 year warranty from the manufacturer. I called and they sent me a new control module. The new one converts the unit from AC/DC to strictly DC. Has anyone had problems installing the new unit? They sent some videos on how to do it, but the one video is for a different unit. Apparently they may have had issues with the old control module.
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Ron and Cindy
2021 Minnie Winnie 22M
2020 Travato 59K
Get OUT!!!!! How long did the replacement module last? I have to send in pictures of the old module with the wires cut off. I’m assuming it’s for warranty on the new module.
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Ron and Cindy
2021 Minnie Winnie 22M
2020 Travato 59K
The fellow I spoke to was super friendly and helpful. Once I told him the model number, serial number, and what happened, he put me on hold for about 20 seconds, then told me he was sending the new module. I could only assume they knew the unit had an issue. We bought our Travato new in Oct of 2017. We don’t use the fridge a lot, and it lasted around 18 months.
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Ron and Cindy
2021 Minnie Winnie 22M
2020 Travato 59K