I might think a bit different line to check but need to verify some things.
Is the same thermostat used for both the rooftop heat strip and the furnace?
That might make the thermostat and wiring as a common point for two items to fail.
Possibly just a matter of the thermostat not getting the 12 volt power to operate or the thermostat itself may have failed.
The thermostat is just a switch but it operates by temperature rather than us moving something, so if that switch/ thermostat is not working, the furnace doesn't get any signal to do anything nor does the rooftop heatstrip. Possibly not the AC either but when cold you may not have checked that!
We don't get the good wiring info on trailers but a way to go would be to check the thermostat for a brand and model nmber, then go online to find the info on where the 12 volt connects to it.
With that info one can then check for wiring or power problems.
This is assuming that it is a 12 Volt thermostat and not one using batteries, etc onboard?? New trailer and nobody has changed out the thermostat, right!