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Old 04-05-2021, 03:39 PM   #1
Winnebago Camper
 
Join Date: Apr 2020
Posts: 6
stairs aren't retracting fully

Hi All!

The automatic stairs on my 2011 Sightseer 35J aren't retracting fully (only about halfway) when I close the door to the vehicle. The only way I can get them to do so before travel is to pull on them while I've closed the door enough to trigger them. I've applied plenty of lube to all of the areas that would seem to contribute to the effort with no success. Any suggestions how to fix?
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Old 04-11-2021, 09:06 AM   #2
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Join Date: Dec 2019
Location: Kansas
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Quote:
Originally Posted by ccwinnie71 View Post
Hi All!

The automatic stairs on my 2011 Sightseer 35J aren't retracting fully (only about halfway) when I close the door to the vehicle. The only way I can get them to do so before travel is to pull on them while I've closed the door enough to trigger them. I've applied plenty of lube to all of the areas that would seem to contribute to the effort with no success. Any suggestions how to fix?
I had a similar problem on my old coach. The trick that worked for me I found on another thread in the forums. This assumes that the step generally works and doesn't have a motor or gear problem. While the stair is retracting, grab the bottom step and push it from side to side (towards the front and rear of the coach). Maybe do it two or three times. I was a little worried about how much force to use but I ended up tugging on it pretty hard. Be careful not to pinch your fingers! My stair wasn't broken, it just seemed to tighten up over time.

Also, I used silicone spray lubricant since it does not attract dirt and once it is dry, does not get on your clothes if you brush up against it. I generally resprayed it once every couple of months or so.
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Old 04-12-2021, 10:37 PM   #3
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Join Date: Mar 2021
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mine did that ,but it ended up being stripped gears on the motor. 25 bucks later it works great.
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