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Old 09-09-2020, 02:45 PM   #1
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Rand Mcnally DOCK software not working on Apple Mac

Hi!
I just purchased a 2018 24J and I'm trying to update the Rand Mcnally maps on the SD card, but I only have Apple Macbooks in my home. I installed the "Dock" software on my Mac per the RM website, but when I try to open the software it will not open at all. I get the dot next to the icon, but then it goes away and does not open. Searched many forums, but no luck. Wondering if anyone else has had the same issue and found a solution.

Thanks!
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Old 09-10-2020, 09:44 AM   #2
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If you are using the latest MacOS software, you will need to download and install the 64 bit version of the Rand McNally software. That solved the issue for me.

https://www.randmcnally.com/support/s/dock-software
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Old 09-10-2020, 02:11 PM   #3
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Thanks! I looked at the terminal and found I had to change some settings in my macbook user account. It was "Use zsh as the default shell on your Mac". Not idea what it means, but it worked!
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