We are going on 18 months with many of our 65 problems now unresolved for more than a year, some at 16 months. This is our first ever RV and we bought ours new because we couldn't find a used one that met our needs and didn't smell. Winnebago had a great reputation for quality, so we dove in.
So, is it the builder or the dealer? One might argue that if built right to begin with, the dealer wouldn't have to have the time and skill to fix it. On the other hand, one might argue that it's not the problems but how the problems are handled that truly matters. We think it's both. 65 problems are just too many, but having a dealer that simply didn't have the time or make the time to perform quality warranty repairs makes it a nightmare. We were told by Winnebago that our dealers service department has set a priority of delivering new coaches first and repairing previously sold coaches second. Well, based on this experience, we will most likely never buy another RV, from them or anyone else. Hope their business plan is based on a one time only customers base.
Our coach is at the shop as we write this, (it's second home) and since we got Winnebago involved with the dealer to get our coach finally fixed, we have been promised a completely repaired coach on Friday. We aren't holding our breath, but hope to be pleasantly surprised.
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2012 Winnebago Sightseer
2003 Wrangler
...and a dog named Belle
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