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Old 04-05-2017, 09:18 AM   #1
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GPS signal

Has anyone ever lost their GPS signal on their infotainment center? If so any solutions?
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Old 04-05-2017, 01:55 PM   #2
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Check the GPS antenna connection on the back of the receiver, if it's tight then check the connection to the antenna. You do know GPS signal can be blocked by trees, buildings, etc.
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Old 04-05-2017, 06:44 PM   #3
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Thank you will find the connections. Yes it was on the entire trip.
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Old 04-05-2017, 09:45 PM   #4
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Don't know if it may be your problem but on our coach had some problem with the signal when we first got it.

Buddy Gregg in Knoxville found that when it was assembled the GPS antenna had been taped to the top of the Infotainment system rather than being mounted on roof. They found the wiring was in place, just hadn't been connected. They had to obtain the correct roof mounted antenna and seal it in place.

Have had no problems with signal since.

I wish I could say the same about the remainder of the infotainment system!

Chris
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Old 04-05-2017, 09:49 PM   #5
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Thanks. We have a new video switch on order now since we lost the rear view camera. I will get the antenna checked when they do the switch. What problems are you having?
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Old 04-06-2017, 09:56 PM   #6
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Have had continuous problems with rear camera. Repair shop keeps saying it is a loose connection and they have reseated but goes out within 50-100 miles. It has been looked at at least five times now with the same result.

I have found that pulling the dash surround out reestablishes the connection, there must be a pinched wire.

Also have been very dissatisfied with the brightness of the display. Cameras are almost useless if there is sunlight, and the navigation is hard to see as well. Wish I could find a solution to this, it is most aggravating to look down to see the side camera and see nothing. Good thing I llike using mirrors, but why did I spend all the $$$ for side cameras?

Chris
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Old 04-06-2017, 10:00 PM   #7
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Have you had the video switch box replaced?
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Old 04-07-2017, 09:59 PM   #8
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Hasn't been brought up by the repair facility if it was
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Old 04-08-2017, 06:19 PM   #9
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Quote:
Originally Posted by Vburrage View Post
Has anyone ever lost their GPS signal on their infotainment center? If so any solutions?
We had a few glitches with ours initially, but the folks at Riverpark were great with technical assistance and walked me through the fix. Might want to give them a call.

Opening the front of the box seems intimidating and its a virtual pile of spaghetti when you pull the panel. But they had me identify the two dongles and reinstall the chips, then walked me through a reset on the system. It actually was relatively easy and straight forward to work on . No problems ever since.

I thought my problem was with Rand McNally and had wasted several days talking to them. Best to call Riverpark directly and ask to thier Techs to help you out. They know that system inside out( they built it!) and are easy to work with. Good luck!

Joe
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