It could be your emails to [email protected]
are going into a spam folder.
I went to hwh.com and found the "contact" page: HWH Contact Page
Maybe sending a request to HWH on the contact page may help.
I do suggest you provide more detail than you have in this thread, when you do write.
Your posts in this thread are lacking in the detail about what you have tried and what specifically you are wanting.
For example, in your initial posting you never mentioned you already tried to contact HWH at "[email protected]
", but never got a reply.
I know almost nothing about making international phone calls, but depending on how critical this is to you, maybe it is time to make a phone call to HWH.