Actually, I guess I misread the letter. Here is what the letter states, in part:
"WHAT WE WILL DO
Winnebago Towables dealers will inspect and if necessary install a new coupler on you RV This will be at no charge to you.
WHAT YOU SHOULD DO
Please contact your Winnebago Towables dealer immediately to arrange for an appointment. The labor time necessary to perform this correction depending on the repair will be approximately 2 hours. Please allow additional time for the dealer to process your vehicle. Winnebago Towables dealers are best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. HOWEVER, if you take your vehicle to the dealer on the agreed
date and he does not service this condition on that date or within five days, we recommend you contact Winnebago Towables, Attn.: Customer Service at (574) 825-5250. If you are still unable to obtain such service without charge to you and within a reasonable time, you may contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 [TTY: (800) 424-9153] or go to
http://www.safercar.gov. "
I like how they state they will repair it at no cost to the owner (other than getting it to the dealer to get repaired). LOL