I can't say that I know what exactly is happening but can recommend the following:
- With shore power disconnected turn off the chassis and coach (house) battery switches for about 15 minutes. This will often reset 12V systems including some of the dash and possibly the DEF system.
- Do call WBGO and MB - their techs often coach owners through diagnostics that can lead to a quick fix or a recommendation on where to seek service ...
2015 Itasca Ellipse QD | 2014 Jeep Grand Cherokee
We have owned our 2017 Navion / Mercedes since June of 2016.
We have had NO Problems at all with the Mercedes end of the unit.
At approximately 1000-1200 miles when the DEF gauge shows just under
3/4 tank level I buy a gallon jug of DEF and it brings it up to full.
13,000 miles so far no warning lights at all for anything
Pam, GiGi, & Mark Traveling in GiGi's Dog House. 2017 Navion 24G w/ Dinette being pushed by 2017 Chevy Spark. Loss GiGi in 2017 to cancer. A part of her rides with us all the time but not the same. She really enjoyed Adventures
2014 View 24V-DEF light and engine light came on. I refilled the DEF container and the computer will not reset. Mercedes Benz says that I must bring to them to reset the DEF gauge! The books says I only have 16 engine starts before a speed limiter will crank us down to 5MPH max.
Roger and Mary...LIFESAVER...thanks very much. The process of leaving the key in the start position cleared the DEF warning light but not the check engine light which comes on with a later DEF warning. However, I decided to crank up the engine and that cleared up the check engine light. Then I call Mercedes Benz and canceled my appointment with them ....and told them how to reset the warning messages. Thanks ever so much.