We picked up our 2022 Travato KL+ yesterday at La Mesa RV in NM. All started out well at the dealer as they ran us through the operation etc. All was working and seemed buttoned up and ready. Then when we went to start up again and pull out of the lot and the entire radio system was dead. Nothing. Black. We thought perhaps we were just missing something and there was an on switch somewhere. The mileage indicator "47miles" was flashing (which I'm told means theirs a CAN failure). ANYONE experience this? The tech tried to fix, thinking it was a fuse but no luck.
He thinks it's something with the harness between the dodge and the Pioneer head unit. He showed me the unit pulled and we didn't see anything of issue. Its so ODD that it was just working 100% then not. The only thing I did was attempt to adjust the height of the steering wheel before leaving the lot. Could that have pulled something on a harness below??? I would love any insights to help fix this. I'm pretty handy if I know where to look. I'm told for the flashing mileage I need to go to Dodge. For the radio its a Winnebago problem. We were hoping to travel in a few weeks with our new Travato, but I'm very concerned and somewhat disappointed such an investment comes with such problems right out off the lot. Grateful for any insights.