Originally Posted by FlyFishinRVr
I asked a rep at "the closest dealer to WI" if I could order an Adventurer 38Q with a drop down bunk over the cab just like what is available on the Sightseer 36Z that has the exact same cab. They said they checked with WI and the answer was no with no reason given.
Since it seems the factory and dealers aren't on the same page is it possible to bypass the dealer and order direct from the factory and get what you want?????
No factory orders as far as I know. Winnebago has a large dealer network and isn't willing to bypass them.
If you're in Wisconsin check out Pleasureland RV in Ramsey MN. They have several stores in MN, but we chose Ramsey because of it's location and good reports from other customers.
When we ordered our 2013 Adventurer we worked with Mark Monroe at the Ramsey store. He has many years in the business and is very knowledgeable on Winnebago products. Pleasureland sends their sales people to Winnebago seminars at the factory to not only learn what is available, but also how to operate each and every system.
We tried several dealers before being alerted to Pleasureland and in particular Mark Monroe. All communications with him prior to taking delivery were either over the phone or by e mail. We arrived at an acceptable price for a new motorhome through a series of e mails and phone calls outlining the features and options we wanted. Armed with the information from the factory tour we also asked about adding the non standard power drivers seat and a couple other non standard options.
Mark filled out a factory supplied form detailing the requests. He e mailed a copy to us before sending on to the factory. Once the factory got the form it took about 3 days to do the research and respond with prices. We agreed to the final costs and then introduced the fact that we would also like to trade in our 2001 Adventurer.
We came to an acceptable trade in price for our 2001 Adventurer by sending dozens of pictures of both the interior and exterior along with pages of maintenance records. Our first face to face meeting was when we brought our 2001 Adventurer to the dealership and took delivery of our 2013 Adventurer. The entire process was honest straight forward and painless.
Keep in mind when ordering non standard options there are limitations. The item(s) being ordered must physically fit into the coach you are ordering without modifications to either the option or the coach. Maybe we were lucky in that the items we wanted were a perfect fit. Also keep in mind that the item(s) you are ordering are considered specialty items and as such will be a bit more expensive.