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Old 02-14-2020, 03:46 PM   #1
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Location: Charleston, SC
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Door power awning for 2008 Journey 39Z

The awning over the door will not retract, making grinding noise. We are getting the run around from shop, saying "its old and may not find parts but we can get through Amazon in 2 days." We are trying a new shop (part of a chain) as the regular one was booked out. We regret taking it there due to no status, calls never returned. If I can find parts, or an entire replacement, I will attempt or back to my original shop. Anyone have suggestions? My coach looks good, has all options, performs good, surely a 2008 is not "vintage?"
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Old 02-25-2020, 09:08 AM   #2
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I have removed mine (couple sets of screws) and taken it apart. Suggest you consider doing that. I likely have the same unit on my 2009 and mine works well. If you are uncomfortable doing that, I would purchase a new one. I believe the manufacturer of mine is out of business so parts may not be available. It is highly unlikely that a dealer could correct the issue given the parts issue, without charging you close to the cost of a new one. Yours is likely 13 years old so take that into consideration. Good luck,
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Old 02-25-2020, 09:20 AM   #3
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Think I will take your advice
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Old 02-25-2020, 09:37 AM   #4
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This is the fix I did on the door awning on my 2006 Journey:
https://www.irv2.com/forums/f101/one...-a-349014.html

Note, I didn't write the procedure, but I did follow it and the awning has been working for 100-150 cycles or more since the repair.

What the problem was, is the motor shaft is very soft metal and the sleeve it goes into is hard metal. The shaft is "D" shaped and the edges of the flat spot get rounded off allowing the shaft to turn in the sleeve.

The fix is to drill a hole in the sleeve and through the shaft and pin the two together.

It was not easy to drill a straight hole through the sleeve and the shaft, but it is doable with a steady hand & care.

Another forum entry with the same kind of repair, part way down the thread:
https://www.irv2.com/forums/f84/dome...pen-91363.html
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Old 03-01-2020, 09:15 PM   #5
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We had a problem with ours as well. We have a small shop that told us to try just spraying with silicone spray. It did fix ours so that it now operayes properly. Hope yours is as simple a fix as well.
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Old 03-02-2020, 05:49 AM   #6
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Took to shop and it was an easy (and inexpensive) fix!
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