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Old 11-19-2015, 12:10 PM   #21
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My impression of the differences between the Tour and Grand Tour had to do with fixtures and conveniences. Power shades all round, sun roof (like it) and flashier faucets are what I noticed. Probably better counter tops etc.

Both are built on the same line by the same workers to manufacturing quality is a wash IMO.
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Old 11-19-2015, 01:31 PM   #22
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Cool

Quote:
Originally Posted by oakcreekeric View Post
Isn't odd how we all have such different experiences with the ownership of our RV's

I, for one, have had very little (nothing major) wrong with my RV.. but as debbiw says, "everyday something new seems to go wrong"...

I've often wondered how this can be.. I've read on this forum so many issues with the F53 chassis to the individual models.. and brand doesn't matter.. the QC bug hits all of them.. but why is this.. how can one go down the assembly line and have no issues (or very few).. and the very next one has ALL the issues..

Doesn't that boggle anyone else's mind ??

Same goes with factory support... We took our RV to Forest City and had a wonderful experience... the same goes with all the interactions with the people at WBGO leading up to our arrival.. they were courteous, knowledgeable and genuinely wanted to make us happy... yet, I continually read about experiences just the opposite.. Again, why is that ??

weird stuff, indeed !!!
I can answer your question concerning the variation of coaches coming off the assembly line; why one is good, the other bad. It's called Standard Work!

Standard Work are the processes and procedures for every single step of the process. By following standard work, the job gets done the same way every time it is performed. Therefore, if the job is good once, it's good forever. That assumes no other component failures.

I have not been to a motorhome builder, but I suspect these coaches are "stall" built, which means all of the parts and components are brought to the coach. the coach is not going down an assemble line. Given a stall build scenario, the same techs are putting together every aspect of the coach; from start to finish. SO, good techs; good coach...get the picture?

Next time you visit a builder, ask them to see the standard work for the technicians.
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Old 11-19-2015, 01:40 PM   #23
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Same experience as OakCreekEric with Winnebago. Have asked them several questions out of warranty and always gotten courteous and helpful answers.

Our dealer is exemplary as well. We make a point of returning there for warranty or scheduled service. Fortunately Lichtsinn is close to the factory so parts are next day.

Went to the WBGO factory. All built on assembly line. Interesting part is they mix the models on the same line. They have two lines, one for the small coaches and one for the big ones. Each station seems to do the same tasks. One we watched was putting the floor on the frame. Saw three different frames and the different size floor going on the frame. Watched as they seemed to be checking each others work.
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Old 11-19-2015, 02:27 PM   #24
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Originally Posted by Dr. Q View Post
...I have not been to a motorhome builder, but I suspect these coaches are "stall" built, which means all of the parts and components are brought to the coach. the coach is not going down an assemble line...
Last time I was at the WGO factory in Forest City, IA, the chassis were moving down an assembly line. I didn't the see entire factory so it's possible some models are built differently.
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Old 11-20-2015, 10:41 AM   #25
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Last time I was at the WGO factory in Forest City, IA, the chassis were moving down an assembly line. I didn't the see entire factory so it's possible some models are built differently.
The guide said all were built on assembly line.

I expect they have the two lines as the large line probably moves slower because of the larger units.
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Old 11-27-2015, 10:01 AM   #26
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We are on our third, and last, Winnie. Had NO problems with our '06 36G Meridian in 16K miles. Our '06 40FD Vectra had a Cummins exhaust gasket blow out, one hydraulic slide replaced, and I had our Spendide 2100XC out a total of nine times for various repairs. We managed to put 70K on that coach, but loved the floor plan of the new 40R, and since we were planning a cross country trip this year, we traded up last Nov. We had a 20 plus tick list when we got home this April after wintering in AZ. Some little trim type issues, but the big one was a Schwintec slide problem. It was fixed by our dealer in Marysville, WA, as were the others issues. Since our 8K trip across country, we have about eight more items we are waiting to get fixed when we get home next April. The big one that really gets me is that our Splendide dryer has died, and is next to impossible to get out. Will probably destroy the surrounding cabinetry getting the dryer out, as they stapled the trim on instead of using screws! I was hoping since Winnie switched to a separate W/D, the problems would be less. The parts Winnie have produced have been fine, and I'm really happy with the new Cummins/DEF engine, averaging 8.7 mpg in 8K! I'm really concerned with the slides though, we were traveling with a 2014 40U, and another 2015 40R, who both had to divert back to Forest City to have their Schwintec slides repaired. They had to wait in line for eight others in front of them for similar slide issues. We have heard through the rumor mill there is a retrofit fix in the works for all the slide issues. It seems the vendors that Winnie has chosen are based on low cost and profit margin, rather quality and reliability Hopefully the 2016's will go through a better guality control process, or there may be a lot more Allegros on the road.
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Old 11-27-2015, 02:15 PM   #27
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A friend of mine has had similar slide problems with his 2014 Tiffin. Had to fix on his own because of long wait for service at dealer and Red Bay.
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Old 12-02-2015, 07:11 AM   #28
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There is such a thing as Tiffin!
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Old 12-11-2015, 12:13 PM   #29
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We have almost 26K miles on our 2012 Tour. Its been pretty trouble free. Really just minor things. We did purchase it used - 1 YO from the original selling dealer with 7K miles. The previous owner had some problems which were addressed so perhaps we benefited from the bugs being worked out.

Our dealer has been good - Beckley's in Thurmont, MD. They have received Winnebago's 5 star services excellence award from Winnebago since they started selling Winnebago - 13 years in a row. Not many dealers receive this so perhaps that is one thing to look for in a dealer.

Second I would say that you need to know your coach. You can't rely on the dealer to know every nuance for every model coach. Read all of your owner's manuals and any other related material. In particular you need to know what maintenance is needed.

Finally these vehicles are rolling homes. Buy a new home today and see how many defects you will find at closing. You will likely find far less on a new Winnebago coach. I am not saying this is the way it should be but its the reality. I think the comparison to a new home is a good comparison and in that regard Winnebago compares well.
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Old 12-13-2015, 03:05 PM   #30
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I usually just skip "wall of text" posts without spacing but this one was too good and I read the whole thing. I guess since 'op' is not around this stream of thought made him feel better...I hope so.

But what about Bob?
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Old 12-13-2015, 04:39 PM   #31
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Where in the world is Waldo? Oops, I mean Bob.
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