ya know - i've put off phoning HWH folks just cuz i hate getting tied up on phone. but you guys have suggested it several times and i think it's time i listen. so! ok already!!!
i'll give them a call Monday - certainly won't hurt - and could net me valuable info. and since my "mobile mechanic" is having trouble getting the part - perhaps IF HWH concurs with him, they could get the pump to him sooner than his usual peeps.
No - my jacks won't go down either. when i push the button to extend or retract slide, the motor whirls but nothing happens. when i push the button to put down a jack, nothing. soooooo guess it's time to talk to the big guys. will do!