Yes, call Forest City to confirm. Show up early (get in line before they open the office at 7AM). In my opinion, if you can get to Forest City, it is a good option. Plan on spending the day, the waiting area has big screen TV, beverages, rest rooms etc. (There isn't much to do in the area. If you have a toad, tour some of the smaller towns and cities in the area. Diamond Jos Casino is about 30 min N on 35). Via 2 or 3 visits to Forest City, I was able to get various issues with my new 31D resolved - 1 or 2 times without an appointment.
The transfer switch failed on my 31D and I just happened to be in Iowa. They took me right in and had a new one installed at no charge and out the door in about an hour.
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