I have a 2000 Winnebago 35U with the ford V-10 triton engine. I
called the Winnebago service # about the recall on the cruise control
module and they told me to call Ford Motor CO and gave me thier 800#
(1-800-444-3311). I called and the woman I talked to was very
helpful. I gave her my VIN# and she looked it up and said the recall
had not been done on my coach. She asked me where I was located and
said she would call back with the information on where to take the
coach. After 20 minutes she called me back and gave me the name of a
Dealer near me. She stated they had 23 units in stock. I called the
dealer and the gentilman I spoke with on the phone said they had the parts in stock and to bring the coach in anytime. I took the coach in and when I went to the Service Department. The gentilman
I spoke with there said they did not have the part in stock and didnt know when it would be in. I called Ford Motor co. back and the lady I spoke with told me she would call me right back. She called back in a matter of minutes and stated that the dealer did in fact have the parts and gave me the name of someone to talk to. It took about 20 minutes and I was on my way with the recall done. Of note here is that most of the service dept guys were not aware of the parts being in stock. They later also stated that the parts in stock were for class A motorhomes and that the parts for the class C motorhomes they definitly did not have in and didnt know when they would be in. I would like to give kudos to the lady from Ford Motor Co as she was very helpful to begin with and also about the misunderstanding on the part of the dealer.