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Weather Pro Awning not moving

Posted 07-28-2021 at 02:16 PM by HiBanky
Updated 08-18-2021 at 11:23 AM by HiBanky (Update)

I have a 2006 Journey with a Weather Pro electric awning that stop rolling the canvas in or out. The motor can be heard turning when either switch is pushed but no movement what so ever. Moreover the canvas can be rolled in or out by hand without removing the motor lock screw.

I concluded that the so called “stabilizer”, which is the cam like driver that fits the grooves in the roller tube and is attached to the end of the motor, has disconnected itself from the drive motor.

I removed the motor from the end of the tube following the direction from some good You Tube videos. (CAUTION) Be sure to follow the safety instruction as they apply to restraining the arm and supporting the roll.
After pulling the motor from the tube, I discover the stabilizer was not on the end of the motor. If you have a small hand, you can reach in and pull it out. If not, make a wire hook and fish it out. It may come out with the motor but it may still have the same problem in that it is not fully attached internally. To check this, give the stabilizer a good tug. If it comes apart, it is the same problem.

To fix this, line up the internal washer in the motor end and insert the stabilizer shaft back into the motor. With a small hammer, preferably brass, tap the end of the stabilizer to seat the shaft. Be gentle. If the shaft is properly seated it can not be separated by pulling with your hands. Reassemble and your done. Three new pop rivets is the only cost not a $400 motor.

This turned out to be only a temporary fix. It failed after 10 or 12 cycles in and out. So I removed the motor again and disassembled it as much as I could. In the process I discovered loose screws on the end under the stabilizer. This may or may not have contributed to it coming apart. What I discovered next was that the shaft is a press fit into the motor. I could also see that couple of light taps on the end of the shaft did not drive it fully in. So this time I tapped on the end more aggressively until I could see it was completely in as far as it could go. So far its working fine but time will tell.

update 8/18/2021
30+ cycles in and out and it is still working fine.

Now that the original problem has been solved, we have a new one. The awning stops and starts intermittently while operating it from the inside remote rocker switch but works fine from the switch on the control box. After disassembling the switch and checking all the wires, to no avail, I fined that one of the spade connectors inside the gang connector on the back of the switch was bent back and not making complete contact. Using a tiny jeweler's screwdriver to carefully bend it back solved the issue and all is working again.
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